#545: What it means to be customer-obsessed with Jill Pavlovich, Albertsons

#545: What it means to be customer-obsessed with Jill Pavlovich, Albertsons

July 4, 2024

Today we’re going to talk about what it means to be customer-obsessed, and how to create great omnichannel customer experiences…

#544: Looking to veterans for the next wave of cybersecurity experts with Nakisha Dixon, Vercara

#544: Looking to veterans for the next wave of cybersecurity experts with Nakisha Dixon, Vercara

July 2, 2024

As the global cybersecurity workforce continues to expand, the industry faces significant challenges in meeting the demand for skilled professionals.…

#543: Better Together: CX + Digital + Marketing with AJ Joplin, Forrester

#543: Better Together: CX + Digital + Marketing with AJ Joplin, Forrester

June 30, 2024

Today, from the Forrester CX Summit North America in Nashville, we are thrilled to have AJ Joplin, Senior Analyst at…

#542: Forging Boundless Experiences with Humans + AI with JP Gownder, Forrester

#542: Forging Boundless Experiences with Humans + AI with JP Gownder, Forrester

June 27, 2024

The adoption of AI into customer experiences, and marketing efforts is happening—rapidly. But it’s not enough to just slap AI…

#541 AI adoption is driving enterprise transformation, with Peter van der Putten, Pega

#541 AI adoption is driving enterprise transformation, with Peter van der Putten, Pega

June 25, 2024

We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things,…

Rick Meehean, Church Mutual

#540: Real-world transformation with Rick Meehean, Church Mutual

June 23, 2024

Church Mutual recently partnered with P3Fusion and Pega to build a unified CRM and Underwriting solution that transformed their enterprise…

#539: Maximizing first-party data using AI with Tara DeZao, Pega

#539: Maximizing first-party data using AI with Tara DeZao, Pega

June 20, 2024

As the marketing world braces for the impact of the sunsetting of third-party cookies, innovative strategies are stepping up to…

#538: Open source in the enterprise with Jon Stewart, ZenSource

#538: Open source in the enterprise with Jon Stewart, ZenSource

June 18, 2024

As industries continue to evolve, the debate intensifies around the use of proprietary versus open-source solutions, especially within highly regulated…

#537: Accelerating the enterprise with AI with Kerim Akgonul, Chief Product Officer, Pega

#537: Accelerating the enterprise with AI with Kerim Akgonul, Chief Product Officer, Pega

June 16, 2024

We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things,…

#536: Incremental data-driven transformation in the enterprise with Tommi Marsans, Verizon Business

#536: Incremental data-driven transformation in the enterprise with Tommi Marsans, Verizon Business

June 13, 2024

We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things,…

#535: The Continued Evolution of E-commerce with Mark Simon, Celigo

#535: The Continued Evolution of E-commerce with Mark Simon, Celigo

June 11, 2024

In an era where consumer behavior is rapidly evolving, understanding the shifts in online shopping habits is crucial for any…

#534: Employee Financial Wellness as Competitive Advantage with Nico Simko, Clair

#534: Employee Financial Wellness as Competitive Advantage with Nico Simko, Clair

June 9, 2024

In today’s work environment, financial wellness benefits are increasingly recognized for their role in enhancing employee satisfaction, retention, and productivity.…

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