#533: Real-World Application of AI in Marketing and CX with Kathryn Murphy, Twilio
Joining us today to share insights on these topics is Kathryn Murphy, SVP Product Communications at Twilio, who recently released their…
#532: Staying ahead in e-commerce, with Laura Ritchey, CEO, Radial
As the retail landscape continues to evolve at a rapid pace, staying ahead of the curve requires keen insights into…
#531: Customer engagement and loyalty in travel with Jeff Zotara, arrivia
Today, we’re diving into some crucial aspects of customer engagement and loyalty programs in the travel industry. We’ll explore how…
530: #530: Creating valuable CX using Gen AI with Eli Finkelshteyn, Constructor
In an era where customer expectations are continually evolving, the intelligent use of technology and data can significantly enhance the…
529: #529: Better software testing for improved CX with Stephen Feloney, Perforce
Today we’re going to talk about the impact of software testing on the customer experience, and how rising customer expectations…
#528: The role of design in shaping the customer experience with Kaaren Hanson, Chief Design Officer at Chase
We are living in an era where customer experience is paramount, and the role of design in shaping that experience…
527: #527: Optimizing data operations for AI in marketing, with Eric Madariaga, CData
Artificial intelligence (AI) has become a pivotal tool for organizations seeking to enhance their marketing strategies and operational efficiency. Yet,…
526: #526: Building extraordinary teams with Martin Gonzalez, Google
We talk a lot on this show about how it takes people, process, data, and platforms working well together to…
525: #525: Operationalizing AI in the Enterprise with Peter Roschke, Coherent
AI is, of course, at the top of every business leader’s mind as questions come up about how it will…
#524: Gary Vaynerchuk on capturing and leveraging consumer attention
When the battle for consumer attention is fierce and ever-changing, understanding how to effectively capture and leverage this attention is…
523: #523: The Dojo model and its transformative effect with TEKsystems, Part 2
In the evolving landscape of today’s professional world, the pressing need for continuous skill development has never been more apparent.…
522: #522: The Dojo model and its transformative effect with TEKsystems, Part 1
In the evolving landscape of today’s professional world, the pressing need for continuous skill development has never been more apparent.…