166: #166: Agile M&A with Chris Von Bogdandy, Slalom
Today we’re going to talk about Agile M&A – applying iterative processes and systems in place in order better ensure…
165: #165: Return to Work, Part 3: Will the Next 12 Months Be Like the Last?
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss…
164: #164: Stories and the Customer Experience with Gabrielle Dolan
Today we’re going to talk about the power of customer and employee stories to create great customer experiences. To help…
163: #163: Return to Work, Part 2: Doing “Return to the Office” Well
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss…
162: #162: Prioritizing Success with Marlo Higgins
Today we’re going to talk about time as currency. While data has been called the new most valuable resource, the…
161: #161: Return to Work, Part 1: Succeeding with a Hybrid Workforce
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss…
160: #160: CX, EX, and Digital Product Rollouts with Jonathon Hensley, EMERGE
Today we’re going to talk about the relationship between customer experience and employee experience, and how companies need to provide…
159: #159: Meaningful Digital Transformation & CX with Howard Tiersky, FROM Digital Transformation Agency
Today we’re going to talk about meaningful digital transformation. While “digital transformation” is currently a buzzword and many organizations talk…
158: #158: Transform Your Data with AI and ML, featuring Brandon Carroll, TEKsystems
I’m excited to introduce the final part of a special 3-part series about the importance of taking the right platform-based…
157: #157: Agile Decision Making with Diane Magers, Experience Catalysts
Today we’re going to talk about how organizations can optimize their ability to make decisions, and some approaches that agile…
156: #156: Transform Your Data with AI and ML, featuring Ramesh Vishwanathan, TEKsystems
I’m excited to introduce Part 2 of a special 3-part series about the importance of taking the right platform-based cloud…
155: #155: Leadership and Living Systems with Mark Morey
Today we’re going to talk about the critical role of leadership in company culture. To help me discuss this topic,…