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The Agile Brand with Greg Kihlström

#715: Increasing speed to insights with Sid Banerjee, Medallia

Today we’re going to talk about how AI is reshaping customer experience by freeing CX teams from dashboards, static reports, and manual data analysis—and allowing them to lead strategically with real-time intelligence. To help me discuss this topic, I’d like to welcome Sid Banerjee, Chief Strategy Officer at Medallia.


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


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