A Guide to Marketing Technology and CX

From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers and CX professionals information and insights to make better decisions.

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Martechipedia™

The marketing technology wiki serving as a guide for CMOs, marketing and customer experience leaders, and aspiring leaders

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All the acronyms a marketer could ask for! Terms, concepts and other resources in a wiki format.


The Agile Brand with Greg Kihlström

Don't miss a thing. Listen to the top marketing technology podcast with host Greg Kihlström


Latest Articles

Marketing technology, CX, and Digital Transformation

Forbes: A North Star for Personalized Customer Experience

I have identified four core principles that I call our North Star goals. They may…

MarTech: The ROI of personalized experiences: Audience measurements

  This article was originally written by Greg Kihlström and posted on Martech.org. Read the…

Forbes: Maintaining Employee Morale Before, During And After A Digital Transformation

This can affect many things adversely, both inside and outside the company, including employee engagement,…

Forbes: It’s Time to Think About Experience Operations

  This article was written by Greg Kihlström for Forbes Agency Council. You can read…

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The Agile Brand Guide® Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

The Agile Brand Guide®: Generative AI is now available

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