One Amazing Thing about Encore with Michael Gants

One Amazing Thing about Encore with Michael Gants

Jun 16, 2026

No one wants to pass up the opportunity to get a new subscriber, but sometimes hitting that paywall causes users to bounce. But what if there was a way to engage users in a way that gives them a more valuable reason to stick around? Welcome to One Amazing…

Expert Mode from The Agile Brand Guide®

Expert Mode: The Paywall Blind Spot: Turning “No” into Your Most Valuable Customer Interaction

Apr 30, 2026

What if that tap of the “X” isn’t an endpoint, but an inflection point? It’s a signal, not of outright rejection, but of hesitation—a moment brimming with untapped potential. The vast majority of brands treat this signal with silence, effectively abandoning a user they just paid dearly to acquire.…

#834: Encore CEO Michael Gants on the importance of the paywall experience

#834: Encore CEO Michael Gants on the importance of the paywall experience

Mar 25, 2026

Today, we’re going to talk about one of the biggest blind spots in the subscription economy: the paywall. For most apps, this is a binary, all-or-nothing moment where up to 95% of hard-won users say “no” and are effectively treated as a lost cause. We’ll explore why that moment…


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