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Lorikeet’s AX Index ranks how 50 US brands serve their customers’ AI agents

Oct 20, 2026

The first scorecard for the B2A (business to agent) era finds the average brand scores 42 out of 100, and half of the agents are stopped before they can ask a question.

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Lorikeet Launches Coach: The First Analytics Platform That Tells You Why Your AI Support Is Underperforming

Jan 29, 2026

Self-service diagnostic tool gives operations teams 100% visibility into AI and human support quality, ending the era of flying blind on automation performance

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