133: Episode 133: Return on Creativity: Preparing the Future Workforce with Brittany Greer, Rosie Riveters

133: Episode 133: Return on Creativity: Preparing the Future Workforce with Brittany Greer, Rosie Riveters

Apr 30, 2021

Today we’re going to talk about the increased demand for a diverse workforce, and how STEM skills are and will continue to be in demand. To prepare the future workforce, it’s good to start young to ensure that all children, particularly those less…

132: #132: Staying Agile with SEO with John Vuong, Local SEO Search

132: #132: Staying Agile with SEO with John Vuong, Local SEO Search

Apr 29, 2021

Today we’re going to talk about the ongoing value of SEO and how it helps agile marketers continue to stay relevant. To help me discuss this topic, I’d like to welcome John Vuong, Founder and President of Local SEO Search

131: Episode 131: Improving the Patient Experience with Corey Gehrold, Insight Marketing Group

131: Episode 131: Improving the Patient Experience with Corey Gehrold, Insight Marketing Group

Apr 27, 2021

We talk a lot about customer experience and employee experience on this show. Today we’re going to talk about the patient experience and how the pandemic has forever changed it. To help me discuss this topic, I’d like to welcome Corey Gehrold, VP…

CX Goalkeeper with Marius Ghios – S1E19 is about customer led environments and future-focused leaders

CX Goalkeeper with Marius Ghios – S1E19 is about customer led environments and future-focused leaders

Apr 25, 2021

Marius is a Customer Experience expert, an outstanding innovator and Judge at International CX Awards. He was named among the 50 most influential CX experts in UK. My learnings: Focus on customers’ needs and try to build everything around them…

CX Goalkeeper with Peter Dorrington – SPECIAL EDITION about the Launch of Anthrolytics

CX Goalkeeper with Peter Dorrington – SPECIAL EDITION about the Launch of Anthrolytics

Apr 21, 2021

The CX Goalkeeper had a smart discussion with Peter Dorrington. This is a special edition for the launch of Anthrolytics Peter is an event host & moderator, executive advisor, CX analytics expert, award-winning CX Influencer, and inventor of…

130: #130: Unified Digital Experiences at Scale, Part 3, with Ryan Horner, One North

130: #130: Unified Digital Experiences at Scale, Part 3, with Ryan Horner, One North

Apr 20, 2021

 I’m excited to introduce the final episode of a special 3-part series, where One North leader Ryan Horner discusses technology’s role in customer experience strategies, brought to you by TEKsystems, an industry leader in Full-Stack…

CX Goalkeeper with Christopher Brooks – S1E18 is about the CXWG and what really matters most to customers

CX Goalkeeper with Christopher Brooks – S1E18 is about the CXWG and what really matters most to customers

Apr 19, 2021

The CX Goalkeeper had a smart discussion with Christopher Brooks Christopher is a Customer Experience Specialist. He is the Founder of the Customer Experience World Games and he is a Managing Director at Clientship. My learnings: CXWG2020 ideated by…

129: #129: Unified Digital Experiences at Scale, Part 2, with Kalev Peekna, One North

129: #129: Unified Digital Experiences at Scale, Part 2, with Kalev Peekna, One North

Apr 13, 2021

Part 2 of a special 3-part series about how brands should approach their digital and customer experience strategies, brought to you by TEKsystems, an industry leader in Full-Stack Technology Services, Talent Services and real-world application. Today…

CX Goalkeeper with Deanna Russo – S1E17 is about linkedin secrets and best practices

CX Goalkeeper with Deanna Russo – S1E17 is about linkedin secrets and best practices

Apr 12, 2021

The CX Goalkeeper had a smart discussion with Deanna Russo Deanna is a Linkedin Strategist, Cheerleader and Accountability Partner at Leverage Up, LLC, which she founded 1 year ago. She grew her LinkedIn Following 25x in 18 months. My learnings: …

128: #128: Unified Digital Experiences at Scale, Part 1, with Kalev Peekna, One North

128: #128: Unified Digital Experiences at Scale, Part 1, with Kalev Peekna, One North

Apr 6, 2021

Part 1 of a special 3-part series about how brands should approach their digital and customer experience strategies, brought to you by TEKsystems, an industry leader in Full-Stack Technology Services, Talent Services and real-world application. Today…