233: #233: Voice of the Customer and Product Roadmaps with Matt Young, User Voice
Today we’re going to talk about the role of the voice of the customer in driving product roadmaps. To help me discuss this topic, I’d like to welcome Matt Young, CEO of User Voice.
232: #232: Predictive Brand Intelligence with Grant McDougall, Co-Founder & CEO, BlueOcean
Today we’re going to talk about using AI and Machine learning to achieve predictive brand intelligence, and what this means for marketers in a shift to a world of first-party data strategies. To help me discuss this topic, I’d like to welcome…
Simplifying business with Ricardo Saltz Gulko in collaboration with the ECXO
The CX Goalkeeper had the opportunity to interview Ricardo Saltz Gulko Customer & Employee Experience & Customer Success – Services – Data-Driven Transformation, Lead Design & Innovation, Change & Growth – Founder of the European…
231: #231: Success Outside Your Comfort Zone with David Wood, Focus.ceo
Today we’re going to talk about the value of experimentation and getting outside of your comfort zone, and how this can lead to results both personally and professionally. To help me discuss this topic, I’d like to welcome David Wood,…
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