Month: September 2023

AI can improve customer connections by automating repetitive tasks and allowing employees to focus on higher value-added activities.

One key aspect of breaking down silos is cross-channel retention. This refers to the practice of engaging customers across multiple channels and ensuring their loyalty and satisfaction.

With the rise of artificial intelligence (AI), organizations now have the opportunity to leverage technology to create better office experiences for their employees. Let’s explore the topic of leveraging AI for better office experiences.

Recent data from Ware2Go, a UPS Company, found that 89% of consumers are comparison shopping on 2+ marketplaces before they make a purchase. The same research found that 89% of consumers would consider purchasing through an online marketing place they…

The last article of the series will look at workflow automation or robotic process automation (RPA), or AI-based tools that enable repetitive tasks to be performed by software rather than humans.

The Innovation Economy podcast looks at the factors that drive business growth, including how people, processes, platforms, and places work together to create the future of work, and launches September 7, 2023.

Today we’re going to talk about the role of the arts in a community that serves businesses, employees, residents, and visitors. To help me discuss this topic, I’d like to welcome Alissa Maru, Associate Curator at Mason Exhibitions Arlington at George Mason University.

Customer retention is a growing priority for brands in the face of economic instability.

At INBOUND 2023, HubSpot unveiled HubSpot AI, our new set of platform-wide AI-powered products and features to help customer-facing teams unlock productivity, harness data for improved performance, and create deeper connections with customers.

Digital interfaces, displays, signage, and more are a fixture of our lives, and they aren’t going anywhere. In fact, as digital displays get more flexible and sustainable, they will continue to grow in usage, but at what impact to our health, energy…