Month: September 2023

Today we’re going to talk about the partnership between business and their location, and the benefits of partnership. To help me discuss this topic, I’d like to welcome Michael Stiefvater, Acting Director, Business Investment at Arlington Economic Development.

Investing in authentic messaging is a key recommendation for brands that are struggling with the challenges of fragmented consumer bases and managing campaigns within walled gardens.

Today we’re going to talk about artificial intelligence and machine learning in the enterprise, where it is today and where it’s currently headed, as well as the role of place in building talented data and technology teams. To help me discuss this topic, I’d like to welcome Scott Love,…

B2B customers want simplified, efficient experiences. This is evident in the evolving expectations of B2B customers, who are increasingly seeking a level of convenience and ease that is comparable to their B2C experiences.

Today we’re going to talk about winning and retaining customers in technology and service-based businesses. To help me discuss this topic, I’d like to welcome Solomon Zakinov, Founder & CEO of ShipX, a company that uses technology to…

In this enlightening episode, we’re joined by Susanna Baque, a trailblazer in the Customer Experience (CX) domain. Dive deep with us as we explore the essence of transforming customer insights into actionable strategies, the future of CX, and the…

The use of artificial intelligence (AI) in contact centers has become increasingly prevalent in recent years. Companies are leveraging AI technologies to enhance customer experience (CX) by improving efficiency, personalization, and insights.

Artificial Intelligence (AI) and machine learning have gained significant attention in recent years, with the introduction of technologies like ChatGPT.

Leaders need to embrace experimentation in order to successfully implement Agile marketing strategies.

According to Gartner, only 6% of Chief Sales Officers (CSOs) are extremely confident about their team’s ability to meet or exceed revenue goals. This lack of confidence has a ripple effect throughout an organization, especially between the RevOps and…