438: #438: Enhancing the E-commerce CX with Paul Thompson, Cloudinary
Brands must meet customer expectations for a personalized experience throughout the buyer’s journey. One key opportunity to achieve this is by leveraging AI-based tools that offer…
The Evolution of Customer Expectations in the Age of Generative AI
Let’s explore the evolution of customer expectations in the age of generative AI.
S1 | 11: Intrapreneurship and global growth with Alex Ghiculescu and Beau Grzanich, Workforce.com
In this episode, Adam Chen interviews two change agents at Workforce.com, a leading workforce management software which manages scheduling, time & attendance, and payroll for organizations…
Great customer experience drives shareholder returns
Customer experience is a crucial factor in driving shareholder returns for businesses.
437: #437: AI as a member of your marketing team, with Daniel Maloney, Tailwind
There is a lot of talk about artificial intelligence these days in many areas of the business, and marketing is one that we talk about a…
AI transforming call centers: leveling the playing field
Artificial intelligence has the ability to transform call centers and level the playing field for businesses of all sizes.
The Intrapreneur. No, Not the Entrepreneur.
Have you ever felt a burning passion to drive change within your organization? A desire to take risks, innovate, and push the boundaries, all while remaining…
Dynamic pricing saves costs, increases revenue
Dynamic pricing is a strategy that allows businesses to adjust prices in real-time based on various factors such as demand, competition, and inventory levels.
