Month: July 2026

OpenAI conversion support and AI-powered setup assistant expand CTM’s position as the definitive source of truth for conversions.

105 customer experience statistics for 2026 on AI in service, trust, loyalty, personalization, and CX operations — compiled from 23 studies and fully sourced.

New Android-based terminals give NMI partners a faster path to a modern, unified in-person payments experience and processor flexibility

Human sign-off on high-risk AI agent actions fell from 40% to 25% in six months even as fully agentic campaigns began shipping end to end. The July 25 Martech Futurist argues judgment scales by designing oversight, not by adding reviewers, with data from JumpCloud, BCG, Broadsign, and Microsoft.

The battle for a fan’s loyalty isn’t won or lost in 90 minutes or four quarters. It’s a year-round campaign fought in the quiet moments between games, in the off-season, and on the multitude of digital channels where fans live their lives. The core challenge, which should sound familiar…

Martech news July 23-24, 2026: Dstillery adds in-flight agentic optimization for live campaigns, PropellerAds ships an MCP connector, NiCE expands RingCentral.

Yesterday’s martech news, July 23, 2026: HubSpot opened Agent Hub in public beta and dentsu partnered with Adthena as UK ChatGPT ad CPCs swung up to 278%.

Bob Regular, CEO of Infolinks Media, on why the shortest supply path isn’t the best one, what makes a “primary impression,” and how contextual signal replaces deprecating deterministic data.

From Greg Kihlström’s Martech Futurist blog. Capability is arriving on a purchase order. The capacity to decide what an agent may do, verify what it did, and answer for the result arrives through hiring, training, and organizational design, and it arrives much more slowly. The last three editions worked…

CVEF with Frontier Defense continuously and autonomously eliminates all exploitable traditional and novel vulnerabilities, delivering Vulnerability Elimination at the speed of AI with AI.