382: #382: Building Customer Enagement with April Mullen, Braze

Braze recently released its 2023 Customer Enagement Review, and there are a number of interesting insights found with in it, relating to the customer experience.

Today we’re going to talk about 3 of the key insights within this report, and to help me discuss this topic, I’d like to welcome April Mullen, Senior Director of Content Strategy at Braze.


Link to 2023 Customer Engagement Review: https://ter.li/1pe3xx

Braze website: https://www.braze.com

The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast

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