CX Goalkeeper with Ramon Ray – E50 is about Corporate Branding, Personal Branding and a lot more
The CX Goalkeeper had a smart discussion with Ramon Ray Ramon Ray is an in-demand expert on small business success. He’s a global keynote speaker, event host and emcee, entrepreneur, and best-selling author. Ramon inspires and educates thousands of…
195: #195: Search, Content Discovery & CX with Jason McClelland, Algolia
Today we’re going to talk about how to create better customer experiences through more effective search and content discovery. To help me discuss this topic, I’d like to welcome Jason McClelland, CMO at Algolia, a leading API Platform for Search…
194: #194: The Relationship Between CX and EX with Tanya Thomas, Experian Health
Today we’re going to talk about the relationship between customer and employee experience, and how successful organizations plan, implement, and measure this relationship, as well as find ways to successfully improve both of them. To help me discuss…
CX Goalkeeper & ECXO with Silvana Buljan – E49 is about CX leadership on managerial level
The CX Goalkeeper had a smart discussion with Silvana Buljan Silvana is founder and CEO of Buljan & Partners Consulting, Ambassador of the ECXO and Professor of Customer Experience at the Mondragon Unibertsitatea in Spain. In this episode you will…
193: #193: Special Episode: Reshaping the World of Work with TEKsystems featuring and Kris Mercer and Colby Love
The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where they can work from anywhere, on any device. But the journey to transforming the employee experience is…
192: #192: Special Episode: Reshaping the World of Work with TEKsystems featuring Natalie Lister and Paul Valenzuela
The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where they can work from anywhere, on any device. But the journey to transforming the employee experience is…
CX Goalkeeper & Claire Boscq-Scott, 2nd Half- E48 is about BIZSHUI – blending Feng Shui & Business
The CX Goalkeeper had a smart discussion with Claire Boscq-Scott CEO of the Jersey Hospitality Association, the BIZ-SHUI creator, Keynote speaker, Book author… simply: Claire is full of energy! I split the discussion in 2 episodes, the first episode…
191: #191: The Exponential Enterprise with Rich Nanda, Monitor Deloitte
Today we’re going to talk about the “exponential enterprise,” and how companies can achieve and sustain growth despite continual change and disruption in all aspects of the world around us. Monitor Deloitte recently released a report entitled…
190: #190: The Retail Customer Experience with Erica James, Medallia
Every industry has its unique challenges and opportunities in delivering great customer experience. Today we’re going to talk about Customer Experience and Retail. To help me discuss this topic, I’d like to welcome Erica James, Global Head of…
CX Goalkeeper with Claire Boscq-Scott – First Half – E47 is about BIZ-SHUI – blending Feng Shui & Business
The CX Goalkeeper had a smart discussion with Claire Boscq-Scott CEO of the Jersey Hospitality Association, the BIZ-SHUI creator, Keynote speaker, Book author… simply: Claire is full of energy! I split the discussion in 2 episodes, stay tuned also…
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