Sprout Social Unveils Trellis, its AI Agent That Turns Social Data Into Instant Enterprise Intelligence
Sprout Social (Nasdaq: SPT), an industry-leading provider of social media management and analytics software, today launched Sprout AI—the company’s most significant intelligence update—anchored by its new proprietary…
Expert Mode: Rethinking Customer Experience in the Age of AI
The rapid adoption of generative AI is transforming the customer experience landscape in profound ways. We’re moving beyond simply automating tasks and entering a new era…
#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing
Today, we’re going to talk about how AI is reshaping the very definition of a modern marketer. We’ll explore the shift from simply automating tasks to…
Closing the Personalization Gap: Data Readiness as the Foundation for Travel Industry Growth
Travelers now anticipate instant recognition, personalized service, and relevant offers at every touchpoint. While the ambition for delivering such individualized experiences is nearly universal across the…
Adapting to the Disrupted Digital Workspace: Addressing Consumer Browser Fatigue in Enterprise CX
A recent U.S. study, the 2026 State of Browsing Report by Shift, reveals that 62% of consumers report experiencing digital burnout, with an overwhelming 81% ready…
The Lengthening Holiday Shopping Season: Strategic Imperatives for Enterprise Leaders
A recent behavior report by Gourmet Gift Baskets, analyzing Google Trends search interest from 2020 to 2025, reveals a consistent trend toward earlier holiday shopping. This…
Navigating the Age of Dissonance: How Brands Build Relevance in a Fractured Reality
Consumers are both inspired by new possibilities and fatigued by ongoing uncertainty. This dynamic, termed the “Age of Dissonance” by The Harris Poll, highlights a fundamental…
Salesforce Data: Amid Record-Breaking Cyber Week, AI Agents Expected to Influence $73B in Sales
Salesforce today reported that the 2025 Cyber Week, Thursday, November 27 through Monday, December 1, is expected to drive a record-breaking $334 billion in global sales,…
