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Agility requires more than just quick reactions; it demands proactive foresight, strategic adaptability, and a willingness to embrace continuous evolution. This is particularly critical in today’s ever-changing global ecommerce landscape.
Today, we are here at eTail Boston and we’re going to talk about navigating the complexities of global ecommerce, from peak season delivery strategies and regional fulfillment, to the latest on de minimis thresholds and tariffs. To help me discuss this topic, I’d like to welcome, Helaine Rich, Vice President Strategic Sales and Administration at ePost.
Is your supply chain a competitive advantage, or your biggest liability waiting to be exposed? Agility requires preparing for the unpredictable, especially when your brand’s ability to deliver hinges on global events that are entirely out of your…
How many platforms are in your tech stack? Which ones are bringing you the most value, and which are just taking up precious resources? Do you have a way to visualize, analyze, and understand the contribution each platform makes to your team and your customers?
Welcome to One Amazing About Stackalize with me, Greg Kihlström. I’m going to be sharing one amazing thing about this platform with you today.
Today we’re going to talk about how AI-driven personalization allows retailers to move beyond generic experiences, crafting unique interactions that resonate with individual preferences and behaviors, thereby enhancing customer satisfaction and loyalty.
I’m thrilled to be joined by Noah Zamansky, Vice President of Product, Tech and Design, Client Experience at Stitch Fix here at eTail Boston.
How do you build customer experience (CX) that truly matters? Start by winning inside—through employee experience (EX). In this episode, Francesca Di Meglio reveals how human connections, trust, and empathy fuel transformation in both HR and CX….
Today we’re going to talk about composable customer data platforms and how AI is enhancing decision-making to increase customer lifetime value.
To help me discuss this topic, I’d like to welcome Tejas Monahar, co-CEO and co-Founder of Hightouch.
Is your business rushing into AI without really understanding how it fits into your strategy—or worse, letting “FOMO” drive your next big tech investment? On this episode of the Delighted Customers podcast, I challenge leaders to think beyond…
Qualtrics, the leader and creator of the experience management (XM) category, today announced an expanded collaboration with Stanford Health Care to create AI agents that translate predictive insights into timely, targeted actions, reducing the administrative and coordination burdens placed on healthcare providers.
The healthcare technology sector is not traditionally known for its bold marketing campaigns. Strict regulations and a generally conservative environment often lead to a sea of sameness, with many brands struggling to differentiate themselves.
U.S. brands gain faster and more cost-efficient international delivery via Mayple’s integrated global logistics platform and Emirates Courier Express’ network.
