CMSWire: Medallia Experience ’26: Insight Generation to Customer Action Orchestration
This article was written by Greg Kihlström for CMSWire. The company’s innovation roadmap reflects a broader shift in CX from analysis to accountability.
monday.com Reinforces AI-First Work Platform With Expanded Partner Program
AI adoption accelerates across the partner program with new AI incentives and revenue opportunities
Ada Launches the Industry’s First Unified Reasoning Engine, A Single Intelligence Layer to Power Agentic Customer Experiences in Any Channel
Patent-Pending Innovation Reduces AI Agent Management Workload for Internal Teams, Accelerates Automation for Complex Use Cases
ActiveCampaign Backs Autonomous Marketing with Results Guarantee
Unlike traditional money-back policies, ActiveCampaign’s guarantee is focused on instant results, with a full refund available if they don’t see them within their first month for…
Expert Mode: Your Marketing Spend is Up, But Your Impact is Down. Here’s How to Fix It.
According to recent research from Shutterstock, while global ad spend has surged by 33%, the resulting impact on customers has actually declined by 20%. They call…
VenHub Unveils Vision System that Automates Shelf Setup and Delivers Real-Time Dynamic Merchandising
enHub Global, Inc. today announced its latest innovation that marks a significant advancement in automated retail operations.
#815: CIBC’s Stephanie Leheta on moving from silos to enterprise scale CX
Today, we are here at Medallia Experience at the Wynn Resort in Las Vegas, and we’re going to talk about what it takes to transform a…
Radial Launches Radial Commerce Solutions, Combining Managed Payment Orchestration and AI-Driven Fraud Prevention
The new portfolio replaces Radial Payment Solutions with enhanced technologies designed to support payment and fraud processes across the order journey
