Sprinklr Named a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer Platforms
Sprinklr, the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), announced that it has been recognized as a Leader in the 2026 Gartner® Magic Quadrant for Voice…
Expert Mode: Your Content Isn’t an Asset, It’s an Engine
This article was based on the interview with Luke Roberts, Global Director, Digital Strategies & Growth at Bynder by Greg Kihlström, AI and MarTech keynote speaker…
Hippo: Bridging the Generational Divide: AI Adoption in Home Insurance
A notable generational divide is emerging, presenting both opportunities and challenges for senior marketing and customer experience (CX) leaders. The 2026 Hippo Housepower Report examines these…
Yesterday’s MarTech News | March 14, 2026
The practical decisions CMOs need to make are not about which AI tools to buy. They are about whether their organizations have the process discipline, data…
Optimizing for AI Search: Beyond Keywords to Citation Visibility in ChatGPT
A recent AirOps report, The Influence of Retrieval, Fan-out, and Google SERPs on ChatGPT Citations, provides empirical insights into these dynamics, revealing that simply being retrieved…
Expert Mode: Escaping the Generative AI Sea of Sameness with Toby Coulthard, Chief Product and Growth Officer at Jacquard
The promised land of hyper-personalized, unique content is starting to look suspiciously uniform. A strange, uncanny valley of sameness is emerging, where brand voices, once painstakingly…
Yesterday’s MarTech News | March 12, 2026
Yesterday’s theme is the AI-driven disintermediation of the workflows and channels that marketing teams have spent years optimizing. Semrush rebranding around “Agentic Search Optimization” is not…
#827: From eTail: Attentive CMO Keri McGhee on getting past AI hype to make the right strategic investments
Today, we are here at eTail Palm Springs hearing about all the latest in e-commerce and retail, and we’re going to talk about moving past the…
