Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode fro Ai4: From Selling an AI Vision to Proving Tangible Value

This article was based on the interview with From Ai4: Dataiku CMO Mark Abramowitz on speed versus agility in AI adoption by Greg Kihlström, AI and…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode at Ai4: Turning Petabytes into Performance: A CDO’s Playbook for Enterprise AI

I recently had a conversation with Coca-Cola FEMSA’s Chief Data Officer, Jose Martinez, at the AI4 conference in Las Vegas, and his perspective is a masterclass…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Why Your Marketing Funnel Is Lying and What to Do About It

For decades, the marketing funnel has been a cornerstone of our practice. It provided a simple, elegant model for understanding how a nameless prospect becomes a…

AI Risk Management in 2026: Bridging the Enterprise Control Divide

Heimdal: AI Risk Management in 2026: Bridging the Enterprise Control Divide

The State of AI Risk Management in 2026, a report by Heimdal, based on a survey of 1,000 IT professionals across the United Kingdom and the…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Cutting Through the AI Noise to Build a Real-World Strategy with Daniella Harkins, LiveRamp

The pressure on marketing leaders to “have an AI strategy” is palpable. It’s a recurring line item on board meeting agendas and a constant hum in…

CMSWire: Why Databricks CustomerLake Just Rewired the CDP Space

CMSWire: Why Databricks CustomerLake Just Rewired the CDP Space

This article was written by Greg Kihlström for CMSWire. The marketing technology industry names a shift after the part of it that has the best demos…

Cloud Outages: 73% of Americans Face Disruption Within 24 Hours – A Mandate for Enterprise CX and Marketing Resilience

HostingAdvice.com: Cloud Outages: 73% of Americans Face Disruption Within 24 Hours – A Mandate for Enterprise CX and Marketing Resilience

A recent study by HostingAdvice.com (2026) reveals that 73% of Americans expect significant disruption to their lives within 24 hours of a major cloud outage. For…

Bridging the Insight Gap: Converting Data Overload into Strategic Action

Intuit Mailchimp: Bridging the Insight Gap: Converting Data Overload into Strategic Action

While data is frequently hailed as a critical asset, a recent Intuit Mailchimp survey of 500 US businesses reveals a significant challenge: organizations are losing substantial…


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