Built to Win with Annette Franz

The CX Goalkeeper had the great opportunity to interview LinkedIn Headline: Coach | Keynote Speaker | Author | Putting the “Customer” in Customer Experience Highlights: 00:00 Game Start 01:25: Annette Franz’s Introduction 02:42 Annette…

The Phygital Consumer with Bruno Guimarães

The CX Goalkeeper had the great opportunity to interview Bruno Guimarães LinkedIn Headline: CX Solution Strategist Brazil | Founder – Amigos do CX | CXPA Brazil Regional Council | Ironman Triathlete | CXMStars™2022 – Top 5 CX Influencer |…

Value for Customers with Maxie Schmidt

The CX Goalkeeper had the great opportunity to interview LinkedIn Headline: Vice President, Principal Analyst | Author | Keynote Speaker | Inspiring and Supporting Customer Experience Professionals Highlights: 00:00 Game Start 00:39 Maxie’s…

Holistic Experiences with Miles C. Thomas

The CX Goalkeeper had the great opportunity to interview LinkedIn Headline: Chief Experience Officer – Creating Customer Centric Companies -Global customer service & experience leader – Contributing author CX3 – Chair of CX Judges – Top CX…

Emotional Intelligence with Sandra Thompson

The CX Goalkeeper had the great opportunity to interview Sandra Thompson LinkedIn Headline: Founder of the Ei Evolution CX & EX Consultancy| CX & EX Educator| 1st Goleman Emotional Intelligence Coach in the UK| TEDx speaker| Applied CX &…

Digital Customer Service with Rick DeLisi

The CX Goalkeeper had the great opportunity to interview Rick DeLisi LinkedIn Headline: Co-Author of “Digital Customer Service: Transforming Customer Experience for an On-Screen World” and “The Effortless Experience” Highlights: 00:00 Game Start …

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