Aircall Appoints Scott Chancellor as CEO
Aircall, the customer communication and engagement platform, today announced that Scott Chancellor will join the company as Chief Executive Officer (CEO), effective immediately.
Netlify releases 2023 state of web development report
In this report, The 2023 State of Web Development, Netlify unpacks cutting-edge trends that are shaping the world of modern web development.
New edition of best-selling customer journey orchestration guide gives expanded insights from industry leaders
In this second edition of this best-selling installment in the series, Customer Journey Orchestration Platforms are explored and demystified, with over 50 additional pages of new content and insights, plus a guide to some of the leading platforms in the space.
Two books in The Agile Brand Guides series featured on Thinkers360’s “50 Books to Read in 2024” List
Two books in The Agile Brand Guide series by Greg Kihlström were featured in Thinkers360’s “50 Books to Read in 2024” list. This listed The Agile Brand Guide: Marketing, Measurement, & Analytics, and The Agile Brand Guide: Generative AI.
Bazaarvoice acquires Granify, a leader in AI-driven e-commerce contextualization
Bazaarvoice, Inc., the leading platform for full-funnel authentic user-generated content (UGC) and social commerce, today announced the acquisition of Granify, the leading e-commerce contextualization solution.
Optimove Ranked #1 in Journey Orchestration in Gartner 2023 Magic Quadrant for Multichannel Marketing Hubs
Optimove scored the highest in the Journey Orchestration use case in Gartner’s Magic Quadrant companion report, “The Critical Capabilities for Multichannel Marketing Hubs.” Optimove also ranked second for Customer Intelligence, and third for Measurement and Optimization.
New Agile Brand Guide helps marketers create more effective content at scale with Generative AI
In this latest book in the best selling Agile Brand Guide series, the successful planning, implementation, and optimization of Generative AI-based tools and platforms is explored. The Agile Brand Guide: Generative AI by best selling author Greg Kihlström gives marketing professionals a solid overview of the space in a…
Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution
Genesys®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce, the #1 AI CRM, to help businesses bring together their data, agents, bots and communication channels for smarter end-to-end customer and employee experiences.
New Netlify Composable Web Platform Clears Path to Enterprise Adoption of Composable Web Architecture
Today at Compose 2023, Netlify, known for, creating Jamstack and reimagining modern web development, announced the Netlify Composable Web Platform, an industry-first platform for enterprises to build and implement modern, composable web architecture.
Optimizely Kicks Off Annual User Conference Opticon in San Diego Amidst a Banner Year of Growth
The flagship event, which arrives during a period of significant growth for Optimizely, brings together over 1,100 leaders of technology, media, business, and brands for three days of timely discussion on how emerging technologies are impacting the future of digital experience.
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