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CallRail Broadens Attribution Capabilities to Include AI-Powered Search Engines

Dec 30, 2024

CallRail, the AI-powered lead intelligence platform, today announced the launch of new capabilities that will enable businesses to easily track and attribute unique traffic from AI-generated search engines, providing a more complete and accurate understanding of their lead generation efforts. This new functionality, which allows customers to track leads…

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Gen AI and Automation Enhancements Help Banks Accelerate Payment Disputes and Claims with New Edition of Pega Smart Dispute

Dec 18, 2024

New version of market-leading solution further simplifies time-consuming process and supports more payment types

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RapidCanvas gets $16M as it successfully puts AI agents to work, addressing tech talent shortage

Dec 13, 2024

The unique RapidCanvas service-as-a-software model helps enterprise companies implement tailored AI solutions without technical talent by combining cutting-edge AI agents with expert guidance

Google releases Gemini 2.0 with new agentic features

Google releases Gemini 2.0 with new agentic features

Dec 12, 2024

Google has unveiled Gemini 2.0, its latest AI model designed to enhance autonomous problem-solving and user interaction. Building upon the multimodal capabilities of its predecessor, Gemini 2.0 introduces advanced AI agents capable of performing complex tasks with minimal human supervision. Notable features include “Deep Research,” which compiles comprehensive reports…

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Amdocs: Agentic Era Gives Birth to a New Branding Paradigm

Dec 10, 2024

Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today released a global study*, “Rethinking Brand and Customer Experience in the Agentic Era,” commissioned by Amdocs in collaboration with McCann Tech agency and Coleman Parkes, which explores the impact on brand identity as…

HubSpot to Acquire Frame AI, Unlocking the Power of Conversational Data with AI

HubSpot to Acquire Frame AI, Unlocking the Power of Conversational Data with AI

Dec 9, 2024

HubSpot, the leading customer platform for scaling businesses, today announced it has signed an agreement to acquire Frame AI, an AI-powered conversation intelligence platform. Frame AI’s technology transforms unstructured data—such as emails, calls, meetings, and conversations—into real-time insights and actionable recommendations, enabling businesses to anticipate customer needs and deliver…

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RetailNext Black Friday Weekend 2024 Report: U.S. Foot Traffic Declines 1.6% YoY as Shoppers Embrace Intentional Spending and Extended Promotions

Dec 5, 2024

RetailNext, the leading in-store traffic analytics provider for over 560 of the world’s top retail brands, today released its detailed Black Friday Weekend 2024 report. The data paints a nuanced picture of cautious spending tempered by moments of indulgence, as shoppers balanced practicality with retail therapy this holiday season.

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Amperity Launches Customer Data Cloud to Fix Complex Data Architectures

Dec 4, 2024

Amperity today announced the launch of its Customer Data Cloud, an AI-powered solution designed to help technologists rapidly transform raw customer data in a data warehouse into actionable business assets through its Lakehouse architecture.

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VoiceDrop Launches Advanced AI-Driven Personalization Features in Ringless Voicemail

Nov 26, 2024

VoiceDrop, experts in voicemail drop services, today announced the launch of its new, advanced AI-driven personalization feature for ringless voicemail. Using artificial intelligence (AI), VoiceDrop now enables telemarketers and other phone-based sales professionals to deliver targeted, personalized messages directly to inboxes. The solution’s application programming interface (API) integration also…

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Google announces Cloud AI agent ecosystem

Nov 26, 2024

Google Cloud today announced the launch of its AI Agent Ecosystem Program, a strategic initiative designed to empower partners in developing, deploying, and promoting AI agents. This program aims to facilitate the automation of complex tasks, enhance customer experiences, and boost operational efficiency across various industries.

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