441: #441: Customer feedback that benefits everyone with Adam Alfia, Real Time Feedback
Today we’re going to talk about using customer feedback effectively, and how businesses can take the wealth of information they…
440: #440: Optimizing internal processes to improve CX with Nikhil Nandagopal, Appsmith
Today we’re going to talk about how focusing on internal processes can provide both internal and external benefits to a…
439: #439: Success in a first-party data world with Derek Slager, Amperity
Today we’re going to talk about first-party data strategies and how to be successful in a world of cookie deprecation,…
438: #438: Enhancing the E-commerce CX with Paul Thompson, Cloudinary
Brands must meet customer expectations for a personalized experience throughout the buyer’s journey. One key opportunity to achieve this is…
437: #437: AI as a member of your marketing team, with Daniel Maloney, Tailwind
There is a lot of talk about artificial intelligence these days in many areas of the business, and marketing is…
436: #436: Using AI to Reach More Customers with Nicholas Holland, VP of Product, HubSpot Marketing Hub
I am here at Hubspot’s INBOUND Conference in Boston to talk about the impact that AI is having on marketers…
435: #435: Building a culture of experimentation, Kevin Li, Optimizely
I am here at Opticon 2023, Optimizely’s annual conference, here in San Diego, California where there have been a lot…
434: #434: Composable, omnichannel marketing with Rupali Jain, Chief Product Officer, Optimizely
I am here at Opticon 2023, Optimizely’s annual conference, here in San Diego, California where there have been a lot…
433: #433: Demystifying platform selection with Bryan Jones and Cara Bourdage, The Office of Experience
I’m excited to talk with my guests today on a special episode brought to you by The Office of Experience,…
432: #432: Data sharing and collaboration with Kamakshi Sivaramakrishnan, Samooha
Today we’re going to talk about the power of data sharing and collaboration and how data clean rooms can help…
431: #431: Growing leaders and aspiring leaders with Nate Prosser, Wawa and the Leadership Chalk Talk Podcast
Today we’re going to talk about growing current leaders and aspiring leaders into the best possible version of themselves. To…
430: #430: Personalized Campaigns in Highly Regulated Industries with Diana Lee, Constellation
Today we’re going to talk about how to create compelling personalized content and campaigns even in highly regulated industries. To…