#572: Online marketplace advertising with Regina Ye, Topsort

#572: Online marketplace advertising with Regina Ye, Topsort

Sep 5, 2024

Welcome to today’s episode, we are discussing online marketplace advertising with Regina Ye, Co-Founder & CEO of Topsort. We’ll explore the challenges and strategies for running effective ad campaigns, the shift towards first-party data, and methods for improving ad spend…

#571: Unlock Expert Mode: Getting to a B2B E-commerce Strategy with The Office of Experience and Znode

#571: Unlock Expert Mode: Getting to a B2B E-commerce Strategy with The Office of Experience and Znode

Sep 3, 2024

B2B e-commerce offers great opportunities to manufacturers and distributors, but creating an industry-specific strategy, and finding the right partners and platforms to implement it can make all the difference. This episode is brought to you by The Office of Experience,…

#570: Unleashing the Power of Composable Customer Data Platforms with Kyle Martinowich, GrowthLoop

#570: Unleashing the Power of Composable Customer Data Platforms with Kyle Martinowich, GrowthLoop

Sep 1, 2024

You’ve likely heard us talk about composable approaches a bit on this show. Today, we’re going to explore what it looks like to take a composable approach with a customer data platform with Kyle Martinowich, Senior Partnership Lead at GrowthLoop.…

#569: Building a brand that customers can’t get enough of with Jon Davids

#569: Building a brand that customers can’t get enough of with Jon Davids

Aug 29, 2024

Welcome to today’s episode where we explore the magic of branding with Jon Davids, author of Marketing Superpowers: Build a brand so good that getting customers feels like magic and …

#568: Digital signage and brand strategy with Misty Chalk, BrightSign

#568: Digital signage and brand strategy with Misty Chalk, BrightSign

Aug 27, 2024

Welcome to today’s episode, where we’re diving into the dynamic world of digital signage with Misty Chalk, Vice President of Sales, Americas at BrightSign. We’ll explore how digital signage is transforming brand strategies and customer experiences across various industries.

#567: Engaging e-commerce customers with Daniela Jurado, VTEX

#567: Engaging e-commerce customers with Daniela Jurado, VTEX

Aug 25, 2024

Welcome to today’s episode where we’re going to look at the strategies behind enhancing customer e-commerce engagement while streamlining business operations with Dani Jurado, Executive Vice President of North America at VTEX, a digital commerce platform.

Chris O'Brien, SVP, Product Owner, M&T Bank

#566: The future of financial services CX with Chris O’Brien, M&T Bank

Aug 22, 2024

Welcome to today’s episode, where we’re going to talk about first-party data and financial services marketing with Chris O’Brien, SVP Senior Product Owner at M&T Bank. We’re going to explore the strategic use of first-party data, the integration of omni-channel…

Eytan Hattem of Cemantica

#565: Why journey management matters, with Eytan Hattem, Cemantica

Aug 20, 2024

Journey mapping, management, and orchestration. They’re all just different names for the same thing, right? Well not quite. Even though they are all aimed at creating a more valuable customer experience, they all play unique roles.

#564: The cookiepocalypse that didn’t happen with Jaysen Gillespie, RTB House

#564: The cookiepocalypse that didn’t happen with Jaysen Gillespie, RTB House

Aug 18, 2024

We are here at eTail Boston and hearing about all things e-commerce and retail. Today we’re going to talk about the cookiepocalypse that never happened, and what Google’s decision not to deprecate third-party cookies means for all those marketers preparing…

#563: Harnessing technology for good with Larry Weber, Racepoint Global

#563: Harnessing technology for good with Larry Weber, Racepoint Global

Aug 15, 2024

Today we’re going to talk about using technology for good in a new age of reason, driven by data, artificial intelligence, and people utilizing these tools for the right reasons. To help me discuss this topic, I’d like to welcome…

#562: Empowering the Next Generation of Women in Technology with Cerys Goodall, Vetster

#562: Empowering the Next Generation of Women in Technology with Cerys Goodall, Vetster

Aug 13, 2024

Welcome to today’s episode where we delve into leadership and empowerment in the tech industry with Cerys Goodall, Chief Operations Officer at Vetster, the world’s fastest-growing pet telehealth platform. We’ll discuss her strategies for fostering female leadership and building resilient,…

#561: The speed of customer data (and why it matters) with Justin DeBrabant, Chief Product Officer, ActionIQ

#561: The speed of customer data (and why it matters) with Justin DeBrabant, Chief Product Officer, ActionIQ

Aug 11, 2024

The speed at which your customer data moves is critical to your success in shaping the customer experience, and the interoperability between your CDP and your other critical martech systems can make the difference between a good and great experience.…

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