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27: #27 Staying Nimble by Always Listening

Jul 30, 2019

Continuing our discussion of what sets agile brands apart. “The customer is always right” is a cliché we’ve all heard countless times. It’s vital to listen to our customers so we can understand what they are saying, and why they…

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26: #26 Using Data to Drive Deeper Insights

Jul 23, 2019

Many companies got on the “big data” bandwagon early, driving it on a path of growth that IDC predicts will reach in excess of $200 billion by 2020. Many realized that with big data came a lot of tough decisions…

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25: #25 Telling Genuine Stories with Your Brand

Jul 16, 2019

Continuing our discussion of what sets agile brands apart from others. Today, we’re talking about telling genuine stories. Any brand story must be authentic and stay true to your company values. It must also resonate with your customers’ values and…

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24: #24 Open Dialogue with Customers

Jul 9, 2019

We all hear about engagement, but what does it really mean? To many digital marketers, it’s a metric to be reported. Consumers rarely view engagement in the same way, or think of it all. In an era where advertising and…

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23: #23 The Duality of the Agile Brand

Jul 2, 2019

While some things need to stay the same in a brand, a truly Agile one needs to evolve over time. There are two ways to look at how an audience changes over the life of a brand. First, you can…

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22: #22 Constants and the Agile Brand

Jun 25, 2019

Once when I was speaking on the topic of agile marketing at a conference, someone asked a question that should be addressed here: Doesn’t it go against the fundamentals of branding to be so agile, and adapt to change so…

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21: #21 Special Episode: Data Untangled with Jennifer Kling and Ram Palaniappan of TEKsystems

Jun 20, 2019

This special episode is generously brought to you by TEKSystems. Every organization has a not-so-secret weapon: data. It’s incredibly valuable information generated from every aspect of the enterprise, including research and development, sales…

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20: #20 What is an agile brand?

Jun 18, 2019

Having discussed what agile is and means, let’s talk more specifically about the current state of branding, and what I’ve defined as the Agile Brand. Agility is built on principles of sprints and optimization discussed in the previous chapter,…

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19: #19 Agile marketing

Jun 11, 2019

Building on the last episode that discussed agile methodology, this episode explores agile marketing in greater depth.

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18: #18 What is agile?

Jun 4, 2019

Although this topic could take up an entire podcast on its own, this episode briefly discusses what agile methodology is, and how it applies to marketing and branding.

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17: #17 Brand as Relationship

May 28, 2019

The fourth and current stage of the evolution of brands. As more and more brands have adopted the experience approach, it has become clearer that a one-off moment in time is not enough to cement brand loyalty. This takes us…

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16: #16 Brand as Experience

May 21, 2019

The third stage in the evolution of brands. With increased competition, and consumer preference for more tailored products and services, brands were forced to differentiate themselves beyond occupying an idea. They needed to insert themselves into key…

The Agile Brand Guide®
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