A Guide to Marketing Technology and CX

From the creators of The Agile Brand™ with Greg Kihlström podcast, and the international best-selling The Agile Brand™ Guides series of books on marketing technology topics, we're here give marketers and CX professionals information and insights to make better decisions. Our brands:

The Agile Brand Guide

BOOK SERIES
The Agile Brand™ Guide
The international best-selling book series in print, digital, and audio.

WIKI & DIRECTORY
Martechipedia
Marketing technology terms, platforms, and more.

PODCAST
The Agile Brand™ with Greg Kihlström
The world's leading enterprise marketing podcast.

The Innovation Economy Podcast

PODCAST
The Innovation Economy
Business innovation from several perspectives.

PODCAST
B2B Agility™ with Greg Kihlström
Exploring how B2B brands get optimal results.

PODCAST
The Delighted Customers Podcast with Mark Slatin
Practical tips & frameworks for better CX.

Listen to the leading marketing technology & CX podcast with host Greg Kihlström

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Latest Articles

Marketing technology, CX, and Digital Transformation

Setting Expectations Early for Better Customer Experience with Craig Colby, OneStream Software

Read More The Agile Brand Blog – Greg Kihlström Customer Experience & Digital Transformation The following was transcribed from a recent interview on The Agile Brand with Greg Kihlström podcast.  Listen …
Oct 2, 202216 min read

Driving Change to Have More Successful CX Programs with Judy Bloch, Medallia

Read More The Agile Brand Blog – Greg Kihlström Customer Experience & Digital Transformation The following was transcribed from a recent interview on The Agile Brand with Greg Kihlström podcast.  Listen …
Oct 2, 202213 min read

Forbes: The Benefits of Drawing and Illustrating Your Concepts

Read More The Agile Brand Blog – Greg Kihlström Customer Experience & Digital Transformation This post was originally posted on Forbes Agency Council, and you can read the full article there. …
Oct 2, 20221 min read

MarTech: Preparing people for Customer Journey Orchestration: Getting started on CJO

Read More The Agile Brand Blog – Greg Kihlström Customer Experience & Digital Transformation This article was written by Greg Kihlström for MarTech. You can read the full article here. Customer …
Oct 2, 20222 min read

Executive Leadership Branding with Bonnie Habyan, X-Caliber Capital

Read More The Agile Brand Blog – Greg Kihlström Customer Experience & Digital Transformation The following was transcribed from a recent interview on The Agile Brand with Greg Kihlström podcast.  Listen …
Oct 2, 202215 min read

MarTech: How customer journey orchestration affects process: Getting started on CJO

Read More The Agile Brand Blog – Greg Kihlström Customer Experience & Digital Transformation This article was originally posted at MarTech.org. You can read the original here. If you are considering …
Oct 2, 20221 min read

Relay Network Blog: Meaningful Two-Way Customer Relationships

The Relay Network blog featured my interview with their CEO, Matt Gillin where we discuss meaningful two-way customer relationships and how customer communication and engagement plays a critical business role.

Apr 22, 20221 min read

Business Chief: Event from AED and The Agile World brings business leaders together to discuss the changing workplace.

As a leading innovator in placemaking to promote business growth, Arlington Economic Development and The Agile World are leading the discussion within the Return on Creativity community to understand and improve the future of people, places, and work.

Aug 18, 20214 min read
House of the Customer by Greg Kihlstrm

The Agile Brand Guide Book Series

The internationally best-selling series available in print, digital and audio.

In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.

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