Expert Mode: Decoding the High-Effort Customer Journey
In enterprise marketing, data is never in short supply. Insight, however, is a far scarcer commodity. We are swimming in dashboards, reports, and terabytes of user…
Expert Mode: The Age of AI and the Imperative for Simplicity in Customer Experience
Just when we thought we had a handle on the omnichannel chaos, along comes the generative AI revolution, adding a powerful, and at times bewildering, new…
#747: Building a strong content strategy by listening to customers with Chip Lewis, Shutterfly
Today, we are in New York City at Contentsquare’s CX Circle and we’re going to talk about listening to what your customers want and how they…
#746: Personalizing the DTC customer experience with Kelly Soligon, Microsoft
Today, we are in New York City at Contentsquare’s CX Circle and we’re going to talk about leveraging AI and personalization to drive success in direct-to-consumer…
#745: Digital experience analytics and VOC with Dave Anderson, Contentsquare
Today, we are in New York City at Contentsquares CX Circle and we’re going to talk about the convergence of digital experience analytics and the power…
Analytics on Autopilot: Contentsquare Rolls Out AI Agent Sense Analyst
Sense Analyst harnesses agentic AI to fully automate analysis so teams get deeper insights and reclaim hours of work
#34: One Amazing Thing About Contentsquare with Lucie Buisson
If you’re like most marketers, your biggest challenge isn’t whether or not you have data sitting somewhere in your organization that could be used to make…
Rising Costs, Declining Organic Traffic: Navigating the Digital Landscape
Brands are facing unprecedented challenges characterized by rising customer acquisition costs and declining organic traffic. As highlighted by Jean-Christophe Pitié, Chief Marketing and Partnerships Officer at…
