Pega Launches Industry’s First Agentic Enterprise Transformation Platform
Only Pega Infinity ’25 combines AI design-time creativity with runtime predictability to effectively modernize legacy systems
Pega Introduces Advanced Self-Service Capabilities by Combining Pega Blueprint and Pega Predictable AI Technology
New Pega service offering embeds enterprise workflows into any self-service channel to deliver consistent conversational experiences that delight customers and reduce costs
Pega’s AI Strategy Powers Continued Acceleration in Q2 2025
Annual Contract Value (ACV) grows 16% year over year as reported and 14% in constant currency Pega Cloud ACV increases 28% year over year as reported and 25% in constant currency Pega Cloud backlog increases 30% year over year as reported and 26% in constant currency Cash flow from…
Pega Signs Five-Year Strategic Collaboration Agreement with AWS to Reimagine Legacy Transformation
Pega today announced it has signed a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS). The collaboration will empower clients to harness the power of Pega products with AWS advanced generative AI services. This includes leveraging Amazon Bedrock and AWS Transform with Pega Blueprint™ to accelerate legacy modernization projects, freeing enterprises…
CMSWire: PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise
This recap of PegaWorld 2025 was originally published in CMSWire. From technical debt to guardrails, Pega aimed to show at its conference how to bring agentic AI into reality — not just theory. Here’s how they did.
Expert Mode: How Generative AI is Rewriting the Rules of Customer Journey Planning
In a time when marketers are told to “move fast and personalize everything,” the pressure to build meaningful, measurable customer journeys—before the competition even drafts wireframes—has never been higher. At PegaWorld 2025 in Las Vegas, the buzz wasn’t about the latest buzzword. It was about something far more pragmatic…
#687: Customer Experience Design using Generative AI, with Tara DeZao, Pega
Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we’re exploring how Generative AI-powered prototyping can help organizations visualize and refine the full customer journey before it’s built — and why tools like Pega’s Customer Engagement Blueprint are changing how brands think about…
#686: Autonomous innovation using predictable AI agents with Peter van der Putten, Pega
Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we’re going to talk about how enterprises are starting to move beyond prompt-based, freewheeling AI models and toward something more mature, governed, and scalable: Predictable AI Agents. And we’ll explore what that means for…
New Pega Infinity Agentic AI Features Elevate Enterprise App Development from Concept to Completion
Pega Infinity strategically infuses AI into learning, design, integration, UX, and testing – reducing workloads and democratizing the creation of enterprise grade applications that align with an organization’s best practices.
Pega Agentic Process Fabric Reliably Orchestrates End-to-End AI Automation
Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today at PegaWorld® introduced Pega Agentic Process Fabric™, a breakthrough service that orchestrates all AI agents and systems across an open agentic network for more reliable and accurate automation. By extending the Pega Process Fabric® architecture, Pega Agentic Process Fabric enables…
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