Qualtrics gives organizations the ability to turn employee understanding into action that drives engagement, retention, and business outcomes
Organizations that deeply understand and act on what matters to their employees outperform the rest. The Qualtrics 2026 Employee Experience Trends report found engagement is nearly twice as high when employers increased listening over the past year — with intent to stay, inclusion, and well-being up too. And when…
PGA TOUR, Qualtrics announce expanded relationship to enhance fan experiences
Qualtrics becomes Official Tool of “Voice of the Gallery,” part of the Fan Forward initiative
Qualtrics turns market understanding into faster decisions and real outcomes
Today at X4®, Qualtrics announced new capabilities across the Market Research suite that close the gap between question and action: capturing trusted market insights faster, testing concepts with synthetic data, and surfacing insights across existing research.
Qualtrics empowers organizations to turn customer understanding into action that drives loyalty and growth
Omnichannel capabilities deployed in weeks accelerate time to value, automated text analytics enable deep customer understanding, Experience Agents take the right action in the moment
Qualtrics: Navigating the 2026 Employee Experience Landscape: Strategic Imperatives for CX Leaders
The Qualtrics 2026 Employee Experience Trends Report indicates that 72% of employees report experiencing significant change, signaling a critical juncture for HR and CX leaders. The report, drawing insights from employees across 24 countries and multiple industries, highlights the urgent need to prepare workforces for an uncertain future, emphasizing…
Qualtrics: Employees Thrive Through Change
New tech investments predict higher employee engagement, but most employees are using AI tools their employers don’t know about
Qualtrics Appoints Jason Maynard as Chief Executive Officer
Qualtrics, the leader and creator of the experience management (XM) category, today announced the appointment of Jason Maynard as Chief Executive Officer, effective immediately. Maynard will also join the Qualtrics Board of Directors.
Qualtrics: Navigating Financial Strain: Why Reliability, Not Price, Drives Customer Loyalty
New research from Qualtrics, based on a Q3 2025 global consumer study of over 20,000 individuals across 14 countries, reveals that just 52% of consumers feel financially secure, a 3-point decline in two years. This financial insecurity has profound implications for customer experience (CX) and brand perception, compelling CX…
Businesses Risk $3 Trillion in Sales From Poor Customer Experiences as Consumers Cut Spending
Poor customer experiences could cost businesses nearly $3 trillion in sales globally as customers cut their spending in response to a bad experience, according to a new analysis of global consumers from Qualtrics XM Institute.
Research Teams Not Using AI are Four Times More Likely to Lose Organizational Influence
Qualtrics report reveals widening competitive gap as AI-first research teams capture significantly more budget and strategic influence
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