Expert Mode from The Agile Brand Guide®

Expert Mode: From HiPPO to Hypothesis: Building a Culture of Continuous Optimization

Dec 30, 2025

In enterprise marketing, there are few forces as powerful, or as potentially misguided, as the “great idea” that emerges from a senior leadership meeting. It often arrives with conviction, a sense of urgency, and a complete lack of supporting user data. We’ve all been there.

Expert Mode from The Agile Brand Guide®

Expert Mode: Closing the Gap Between Brand Promise and Customer Reality with AI

Dec 23, 2025

The distance between the brand voice meticulously crafted in a boardroom and the way it’s perceived in the wild can be vast and treacherous. Marketing leaders spend fortunes defining their brand promise, only to see it refracted, distorted, or sometimes completely ignored across a chaotic landscape of customer reviews,…

Expert Mode from The Agile Brand Guide®

Expert Mode: Beyond the Automation Hype: Designing an Empathetic Future with AI

Dec 16, 2025

The real challenge, and the greater opportunity, lies not in replacing human effort but in amplifying it. This requires a more nuanced approach, an intentional choreography between human creativity and machine capability. It demands that we move beyond the rigid, outdated frameworks of customer segmentation and learn to read…

Verndale Logo

Verndale Acquires Fishtank to Create North America’s Leading SitecoreAI Experience Practice

Dec 2, 2025

Verndale and Fishtank combine 14 Sitecore MVPs and award-winning expertise to help brands navigate the AI era with confidence.

#765: Hexagon AB’s George Chang on building a unified system of marketing measurement

#765: Hexagon AB’s George Chang on building a unified system of marketing measurement

Nov 10, 2025

Recorded live at Sitecore Symposium in Orlando, Florida, we’re going to talk about moving beyond ‘best practice’ and intuition to build a truly data-driven digital experience. We’ll explore how to create a disciplined conversion rate optimization program where usability testing, A/B experimentation, and personalization aren’t just separate tactics, but…

CMSWire: SitecoreAI and the Shift From Search to Discovery in Digital Experience

CMSWire: SitecoreAI and the Shift From Search to Discovery in Digital Experience

Nov 7, 2025

At Sitecore Symposium, AI wasn’t the future — it was the operating system. Here’s what changes now. This article was written by Greg Kihlström for CMSWire.

#764: Closing the gap between brand promise and brand experience with Mark Wagner, Horizontal Digital

#764: Closing the gap between brand promise and brand experience with Mark Wagner, Horizontal Digital

Nov 7, 2025

We are here at Sitecore Symposium in Orlando, Florida, and today we’re going to talk about closing the gap between brand promise and customer perception. In an era of endless customer reviews, social media posts, and feedback channels, how can a large organization truly listen at scale and ensure…

Sitecore Symposium

Sitecore Launches Sitecore Studio, Revolutionizing Customization, Extensibility, and Co-Innovation for the SitecoreAI Platform

Nov 5, 2025

Empowers marketers and agency partners to innovate securely and at scale Horizontal Digital honored in inaugural Partner Challenge for its winning AI agent built on Sitecore Studio

Sitecore Symposium

Sitecore Unveils SitecoreAI, Ushering in the AI-First Era of Digital Experience

Nov 4, 2025

Built for the world beyond the website, SitecoreAI is a composable SaaS platform featuring the new Agentic Studio and ready-made AI agents that help power real-time personalization, engagement, and conversion across every channel

#755: Sitecore CMO Michelle Boockoff-Bajdek and Microsoft’s Talisha Padgett on designed intelligence for marketing

#755: Sitecore CMO Michelle Boockoff-Bajdek and Microsoft’s Talisha Padgett on designed intelligence for marketing

Oct 22, 2025

Today, we’re going to talk about the intentional design of our marketing future. We’ll explore how leading brands are moving beyond the hype of AI to build practical, collaborative frameworks between humans and machines, shifting from outdated customer segments to real-time signals, and ultimately, creating experiences that are not…


The Agile Brand Guide®
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