198: #198: Adapting to Growing Customer Expectations with Alex Atzberger, Optimizely
Today we’re going to talk about the growing need for businesses to adapt to heightened customer experience expectations. Between a continually changing business environment, to increasingly sophisticated consumers, this presents a need for companies…
CX Goalkeeper with Imtiaz Bellary from ENGATI – E51 is about engaging and retaining customers
The CX Goalkeeper had a smart discussion with Imtiaz Bellary Imtiaz is SVP Product and Customers at ENGATI. In this episode you will learn about: – Engati’s success story: Engaging through automation and intelligence – With a customer interactions…
197: #197: Personalization in a Post-Cookie Era with Amber Armstrong, LivePerson
Today we’re going to talk about personalization in a post-cookie era. To help me discuss this topic, I’d like to welcome Amber Armstrong, Chief Marketing Officer at LivePerson
CX Goalkeeper & Mark Hamill – E50.1 SPECIAL EDITION – is about the Awards Business and recognition
The CX Goalkeeper had a smart discussion with Mark Hamill Mark Hamill is the CEO of ARCET Global The discussion is available on all common PODCASTING platforms as Apple, Google, Amazon, Spotify, and Stitcher as well as a WEBCAST on YouTube. In this…
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