Delivering WOW Through Service with Ryo Zsun from Zappos
The CX Goalkeeper had the great opportunity to interview Ryo Zsun LinkedIn Headline: The Culture Maestro at Zappos | Speaker | Company Culture | Customer Experience Highlights: 00:00 Game Start 01:00 Ryo’s introduction 02:30 Ryo’s values 03:38 Why are…
241: #241: Delivering Meaningful Customer and Business Value with Preethi Madhu, CEO, Greyamp Consulting
Today we’re going to talk about going beyond the theory of agility and towards delivering meaningful customer and business value. To help me discuss this topic, I’d like to welcome Preethi Madhu, CEO, Greyamp Consulting.
240: #240: Uniting people, processes & platforms towards a common goal with Susan Rothwell, CRO at Vericast
Today we’re going to talk about unifying sales teams and bringing people, processes, and platforms together to achieve a common goal. To help me discuss this topic, I’d like to welcome Susan Rothwell, CRO at Vericast.
The Experiences of a CX Legend with Faran Niaz
The CX Goalkeeper had the great opportunity to interview Faran Niaz LinkedIn Headline: Customer Experience Practitioner & Consultant | Top 100 Global CX Thought Leader 2021 | Helping Companies Enhance CX to Maximize ROI & 7 STAR Ratings | CEO…
Catch the latest episodes of our shows
Listen to the latest episode of The Agile Brand podcast here: