Month: November 2025

AI moved from hype to orchestration in New York, with Optimizely showing how agentic tools reshape personalization, search and the marketer experience.

Proven in successful customer trials, new platform capabilities embed powerful agents into processes and empower business users to modernise legacy apps with ease.

Today, we’re going to talk about how a brand can cut through an increasingly crowded market by turning its most loyal customers into its most powerful advocates. We’ll explore the strategy of reasserting brand relevance through authentic, community-driven storytelling, and what it takes to execute this when competitors are…

Algolia, the AI retrieval platform orchestrating over 1.75 trillion queries each year, trusted by more than 18,000 businesses, and used by millions of developers around the world, today unveiled a new market research report, ‘Retail Media Networks: Insights and Emerging Trends’—an in-depth exploration of how retailers are transforming on-site discovery…

Enables Marketing Teams to Unlock Performance With First-Party Insights That Drive Consistent, Compliant and AI-Powered Search Experiences Across Brands, Regions and Web Properties

Global communications platform Infobip forecasts over 3.9 billion messages exchanged between brands and customers this shopping season, marking a 15% increase year on year. This reflects how AI, mobile commerce, and rich messaging channels are powering more personalized shopping experiences.

The question is no longer if we can use AI to create content, but rather how we can do so without inadvertently dissolving our brand identity into a generic, machine-written slurry. The promise of exponential content volume and velocity has brought with it a paradox: the more content we…

Today, we’re going to talk about how AI is transforming project management and enabling true agility in industries that haven’t traditionally been known for their rapid pace of change. To help me discuss this topic, I’d like to welcome, Alan Mosca, Co-Founder and CTO at nPlan.

This episode dives into The Heart of Service, a practical guide to human-centered AI in customer service. Nick explains real stories, change management, measuring AI impact, frontline listening, ethics, and tools leaders can use. Good for CX leaders, managers, and practitioners. About Nick Glimsdahl Nick Glimsdahl is a trusted…

Recorded live at Sitecore Symposium in Orlando, Florida, we’re going to talk about moving beyond ‘best practice’ and intuition to build a truly data-driven digital experience. We’ll explore how to create a disciplined conversion rate optimization program where usability testing, A/B experimentation, and personalization aren’t just separate tactics, but…