Month: August 2026

New YouGov BrandIndex data finds ChatGPT is the most preferred AI tool among U.S. generative AI users, while Gemini posts the biggest increase in Preference

Eikona’s Nir Weingarten on reinforcement learning, Thryv’s Patricia Rollins on small business AI, Adobe’s Rachel Thornton on agents as customers, Taelor’s Anya Cheng, and Klaviyo Composer.

An analysis of nearly 300,000 delegated tasks in Slack identifies counterintuitive findings about task management in the workplace 

Adobe has launched the Adobe plugin in ChatGPT, a single unified plugin that pulls more than 70 tools from across the company’s creative and productivity portfolio into OpenAI’s conversational interface. The plugin is available globally starting today on ChatGPT web and app, and works across ChatGPT Work and Codex.

A recent analysis by Chaser, drawing on data from 290,214 delegated tasks completed between June 2024 and June 2026 across 8,111 individuals and 1,109 teams, provides empirical insights into the factors that drive on-time task delivery.

Ten-Year Conga Veteran Brings Unmatched Continuity and Financial Leadership as Conga Enters Next Stage of Growth 

Observe.AI proudly announces its placement on the CMP Prism, for Voicebot/Conversational IVR. The CMP Prism is an independent, analyst-led evaluation framework that benchmarks customer contact technology solutions against industry standards.

As AI spending hits $2.6 trillion, CloudZero gives finance, IT, and engineering a shared system to connect every AI dollar to the business outcome it produces.

Bloomreach, the AI company for personalization, today announced the launch of a new “Ask Me Anything” agentic capability for brands and retailers. Powered by Loomi, the company’s agentic personalization platform, the experience transforms the search bar into a single entry point where shoppers can search by keyword, ask conversational…

Available exclusively in FreeWheel DSP, Buyer Cloud, FreeWheel’s Video Content Report uses ad server impression-level data to give advertisers scalable, post-campaign series-level visibility from opted-in publishers.