Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Closing the Gap Between Brand Promise and Sales Reality

Jul 30, 2026

The gap between what we train and what happens in the real world is a chasm where marketing return on investment (ROI) goes to die. But what if we could bridge that gap? What if we could use technology not to replace human interaction, but to perfect it? This…

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Kantata Expands Executive Leadership Team to Drive Next Phase of Growth

Jul 29, 2026

Veteran technology leaders from ServiceNow, Google, and SAP join company to scale enterprise sales, expand strategic partnerships, and elevate brand awareness as demand for AI-powered Professional Services Automation solutions accelerates

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Freehand Raises $75M to Scale AI Teams Managing Supply Chain Spend for Fortune 500 Companies

Jul 29, 2026

Freehand’s AI Agents autonomously manage supply-chain spend for Meta, Unilever, Johnson & Johnson, Dunkin’, Pfizer and Cardinal Health  

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Onton Debuts Groundbreaking AI Model for Trustworthy Product Discovery

Jul 29, 2026

The San Francisco company unveils proprietary research and a from-scratch model designed to help AI systems cut through synthetic content and manipulated recommendations as purchasing decisions increasingly shift from humans to agents.

Reshaping the Weekend: Understanding Gen Z's Strategic Approach to Connection and Well-being

The Harris Poll: Reshaping the Weekend: Understanding Gen Z’s Strategic Approach to Connection and Well-being

Jul 29, 2026

Gen Z represents a pivotal consumer segment, yet their weekend habits, as illuminated by The Harris Poll’s The Gen Z Weekend Report, diverge significantly from previous generations. This demographic, aged 18-29, is characterized by a “connection paradox” — highly digitally connected yet experiencing significant loneliness — coupled with a…

WMF 2026 Sets New Records for the Global Innovation Platform: Artificial Intelligence, Technology, and Digital Innovation

WMF 2026 Sets New Records for the Global Innovation Platform: Artificial Intelligence, Technology, and Digital Innovation

Jul 29, 2026

WMF – We Make Future closes its record-breaking 2026 edition with more than 75,000 attendees from 90 countries, over 70,000 square meters of exhibition space, nine halls, 90 stages, more than 1,000 speakers, over 800 exhibitors and sponsors, 3,000 startups, SMEs, and open innovation stakeholders, more than 50 international…

How AI is Rewiring the Consumer Decision Cycle Through Cognitive Offloading

How AI is Rewiring the Consumer Decision Cycle Through Cognitive Offloading

Jul 29, 2026

Consumers are fundamentally altering how they evaluate brands by shifting from actively browsing multiple tabs to delegating their discovery and evaluation to artificial intelligence. 

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Progress Software Introduces AI Agents Built into CMS Workflows to Reduce Content Bottlenecks and Scale Digital Delivery

Jul 29, 2026

Built directly into content workflows, AI agents execute, optimize and continuously improve digital experiences, helping teams publish faster, scale consistently and reduce manual effort

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Algolia Adds Governance, Cost Controls to Agent Studio

Jul 29, 2026

Algolia today announced significant enhancements to Agent Studio, its application for accelerating the creation and optimization of AI agents and onsite agentic commerce experiences.

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | July 29, 2026

Jul 29, 2026

Yesterday’s martech news, July 28, 2026: Knak finds 88% of AI marketing output still needs human editing, plus Algolia, StackAdapt, Cyabra and WPP Media.

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