Genpact and HFS Research: 92% of Executives Say Agentic AI Will Fundamentally Change Business Operations

Genpact and HFS Research: 92% of Executives Say Agentic AI Will Fundamentally Change Business Operations

May 1, 2026

Investment in agentic AI is projected to rise 38% in the next year, but organizational readiness – not technology – is the primary barrier to scale

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | May 1, 2026

May 1, 2026

As most of you likely already know, the era of optional AI adoption is over. The recent announcements from Google, Commerce/BigCommerce, adMarketplace, and others are not incremental feature updates — they represent structural changes to how paid media, e-commerce, and revenue intelligence operate. The question is no longer whether…

#853: Sköna CEO Jenny Sagström on design consistency in high-growth brands

#853: Sköna CEO Jenny Sagström on design consistency in high-growth brands

Apr 30, 2026

Today, we’re going to talk about why brand and design consistency is often the first casualty of high-growth B2B environments, and paradoxically, one of the most critical assets to protect. We’ll explore how that fragmentation happens, from different teams launching products to rapid hiring, and discuss why building a…

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Introducing the Typeface AEO Analyzer: Improve How Your Content Performs in AI Search

Apr 30, 2026

Today, Typeface, the marketing orchestration engine for the world’s leading enterprises, debuted its AEO Analyzer, which scores your content and tells you exactly what to fix to improve AI answer engine visibility. 

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Salesforce and Google Cloud Enable AI Agents to Act Across Both Platforms with Deep Context and End-to-End Workflows

Apr 30, 2026

Google Cloud and Salesforce announced an expanded partnership that will enable AI agents to execute end-to-end workflows across both platforms by solving the long-standing challenge of fragmented data and disconnected systems.

Expert Mode from The Agile Brand Guide®

Expert Mode: The Paywall Blind Spot: Turning “No” into Your Most Valuable Customer Interaction

Apr 30, 2026

What if that tap of the “X” isn’t an endpoint, but an inflection point? It’s a signal, not of outright rejection, but of hesitation—a moment brimming with untapped potential. The vast majority of brands treat this signal with silence, effectively abandoning a user they just paid dearly to acquire.…

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | April 29, 2026

Apr 30, 2026

Yesterday’s wave of announcements demonstrate that the marketing technology industry is bifurcating into two camps — those building genuine autonomous capability and those rebranding existing automation with an “agentic” label. For Chief Marketing Officers (CMOs), the cost of getting this wrong is no longer just wasted budget. It’s eroded…

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Shift AI is Live: A Customizable Privacy-First Browser Built for the AI Era

Apr 29, 2026

As 44% of users worry about AI acting without approval, Shift AI delivers context-aware intelligence, on the user’s terms VICTORIA, BC — April 29, 2026 — Shift, the world’s first fully customizable …

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | April 28, 2026

Apr 29, 2026

Yesterday’s wave of announcements tells a story that is more complicated than the vendor headlines suggest. The dominant theme is autonomous and agentic AI — systems that don’t just assist marketers but claim to replace entire workflows, teams, and in some cases, agencies. Before CMOs get swept up in…

#852: Zoom Room CEO Mark Van Wye on agile dogs and agile brands

#852: Zoom Room CEO Mark Van Wye on agile dogs and agile brands

Apr 28, 2026

Today, we’re going to talk about how a brand can embody the very principle it sells, turning a core service into a flywheel for customer retention, emotional engagement, and scalable business growth. To help me discuss this topic, I’d like to welcome, Mark Van Wye, CEO at Zoom Room.