Customer Experience
Leveraging contractors to demonstrate need for a full-time role
Within marketing teams, the challenge of maintaining productivity while facing budgetary constraints has become increasingly pronounced. Many organizations are grappling…
Prioritize more impactfully for customer and business impact
The importance of prioritizing initiatives that enhance both customer experience and business value and performance cannot be overstated. Organizations must…
Gen Z seeks authentic community engagement
In an era where digital communication is ubiquitous, the nuances of how different generations interact and engage within online communities…
#618: Working with AI to create better (not just more) content with Nick Gernert, CEO WordPress VIP
Today, we’re excited to welcome Nick Gernert, CEO of WordPress VIP, the world’s leading content management system. With extensive experience…
Implementing customer journey management for brand success
Implementing journey management for success is crucial for organizations looking to drive customer satisfaction and achieve business success in today’s…
Adobe and AWS Partner to Bring Adobe Experience Platform to Brands and Enhance Customer Engagement with Deep Insights
At AWS re:Invent, Adobe (Nasdaq:ADBE) announced an expanded partnership with Amazon Web Services (AWS) to make Adobe Experience Platform (AEP)…
Authentic storytelling drives audience engagement
Authentic storytelling is about more than just sharing information; it involves creating a connection with the audience through relatable and…
The power of stories to influence the decision making process
Stories have always been a powerful tool for influencing decisions. In the podcast interview with Megan Burns, they discuss the…
Personalized end-to-end retail experience
Personalized end-to-end retail experiences are all about creating seamless and personalized interactions with customers throughout their shopping journey. This approach…