A Complaint Is a Gift with Janelle Barlow

The CX Goalkeeper had the great opportunity to interview Dr. Janelle Barlow LinkedIn Headline: Founder, A Complaint Is a Gift Highlights: 00:00 Game Start 01:18 Janelle’s career highlights 02:50 Janelle’s values 04:37 how do you define a complaint?…

Hospitality with Alec Dalton

CX Goalkeeper had the great opportunity to interview Alec Dalton LinkedIn Headline: At Your Service … Service Operations Consultant | Best-Selling Author | “Top 20 Hospitality Executives to Watch in 2022” Highlights: 00:00 Game Start 00:36 Alec’s…

Brand Experience with Deirdre Martin

The CX Goalkeeper had the great opportunity to interview Deirdre Martin LinkedIn Headline: Website & Marketing Strategies that actually work | Clarify your brand’s message | StoryBrand Certified Guide | Customer Experience Coach/Trainer | EQ…

The Experience Economy with Joe Pine

The CX Goalkeeper had the great opportunity to interview Joe Pine LinkedIn Headline: Speaker, management advisor, and author of such books as The Experience Economy, Infinite Possibility, Authenticity, and Mass Customization. Highlights: The…

Customer Science with Colin Shaw

The CX Goalkeeper had the great opportunity to interview Colin Shaw LinkedIn Headline: Global Influencer in Customer Experience & Marketing | Financial Times Award For Leading Consultancy For Last 4 Years | Host of ‘The Intuitive Customer’ in Top…

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