Mondelez Achieves Groundbreaking Results with Innovative CTV Campaign Powered by Kargo, SmartCommerce, and Attain
Mondelez, a global leader in the snack industry, has achieved groundbreaking success with an innovative Connected TV (CTV) campaign, conceptualized and executed by Kargo in partnership with SmartCommerce’s advanced commerce tools and Attain’s powerful measurement capabilities. By leveraging cutting-edge commerce integration and precision measurement, the campaign delivered 10X higher conversions…
Qualtrics Introduces New Market Intelligence Capabilities for the Next Generation of Market Insights
Edge Audiences delivers AI-powered synthetic panels that reduce survey costs by up to 70% and shorten collection times from weeks to minutes
Adobe Launches Adobe Experience Platform Agent Orchestrator for Businesses to Activate AI Agents in Customer Experiences and Marketing Workflows
Today, at Adobe Summit – the flagship digital experience conference – Adobe (Nasdaq:ADBE) unveiled its strategy and product offerings for agentic AI. Innovating on the world’s most widely adopted marketing and customer experience platform, Adobe Experience Platform (AEP), Adobe has built-in agentic functionality that makes it easy for marketers to use…
Qualtrics to Introduce Experience Agents at X4 Conference, Redefining the Future of Experience Management
Qualtrics AI agents will step directly into customer surveys, online product reviews and website visits to resolve every point of friction, anticipate needs, and proactively serve every customer and employee at unprecedented scale
Customers.ai “2025 State of the Website Visitor Identification Industry Report” Exposes the Data Accuracy Crisis in the Visitor ID Industry
Customers.ai has released its “2025 State of the Website Visitor Identification Industry Report,” revealing significant data accuracy issues in the anonymous website visitor identification space. The report uncovers a widespread data accuracy problem that’s damaging brands’ marketing efforts, driving up costs, and impacting performance.
Publicis acquisition of Lotame doubles consumer reach to 4 billion
Publicis Groupe today announced that it has entered into an agreement to acquire Lotame, the world’s leading independent identity solution, in an update on its AI strategy presented by Arthur Sadoun.
ZeroBounce Report Reveals 28% of Email Lists Go Bad Annually
Email databases degrade yearly by at least 28%, the latest ZeroBounce Email List Decay Report shows. Invalid email addresses remain the biggest driver of email data decay, with catch-all emails following closely behind.
“ChatGPT, Should I Buy This?” Nearly Half of Americans Admit to Turning to AI Tools When Making Online Purchase
New research shows that shoppers now place as much trust in information provided by Gen AI as they do in organic search results
Most Desired Job Perks in 2024: New Data Reveals What Employees Really Want (ScoutLogic)
Study reveals the perks job seekers are prioritizing – mobility and flexibility being favored over traditional benefits
Global Customer Engagement Review: Key Trends for 2025 to Help Brands Build Stronger Customer Connections (Braze)
Braze today released its fifth annual Global Customer Engagement Review (CER), uncovering some of the biggest trends shaping customer engagement across AI and experimentation, data and personalization, emotions and loyalty, and more. In today’s always on digital economy, consumer expectations for customer experience continue to rise, and brands face tougher competition…
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