Pega Launches Customer Engagement Blueprint to Optimize AI-Powered Personalization
Pega today announced Pega Customer Engagement Blueprint, a generative AI-powered collaboration tool that helps marketing, customer experience, and AI practitioners design customer engagement programs with precision, speed, and clarity. This solution – powered by Pega GenAI BlueprintTM – provides scalability and advanced gen AI capabilities that enable any user…
Constructor Shares Product and Revenue Milestones from a Record-Breaking FY24
Constructor, the leading AI-powered search and product discovery platform for enterprise ecommerce companies, today announced key milestones from a record-breaking FY24 (Feb. 1, 2024, to Jan. 31, 2025). During the past year, Constructor nearly doubled revenue, nearly tripled its valuation in a new funding round, expanded its global client…
New Study Reveals Changing Brand Dynamics in Travel Search as AI Tools Gain Traction (SALT.agency)
In a shift that could reshape the digital travel landscape, new research indicates that the longstanding “big brand bias” in search results may diminish with the rise of AI-driven tools like ChatGPT and Copilot. Historically, search engines such as Google have rewarded larger, established travel brands with higher visibility,…
Sitecore Supercharges Intelligent Digital Experience Platform and Content Management System for Marketers
Sitecore®, a global leader in digital experience software, today announced more than 250 market-leading innovations for its intelligent digital experience platform (DXP) and content management system (CMS). Highlights include big advances in Sitecore Stream AI capabilities and key solutions – all designed to empower marketers to build and deploy…
Introducing the eTail Unplugged Podcast for eCommerce Professionals
Worldwide Business Research (WBR), the team behind the globally renowned eTail events, is thrilled to announce the launch of its podcast, eTail Unplugged. Co-hosted by Kristin Schoenstein, Elizabeth Robillard, and Leo Martinez, the show brings exclusive insights, innovative strategies, and actionable takeaways from eCommerce leaders directly to professionals worldwide.
SAP Debuts Business Data Cloud with Databricks to Turbocharge Business AI
SAP today announced SAP Business Data Cloud, a groundbreaking solution that unifies all SAP and third-party data throughout an organization, providing the trusted data foundation organizations need to make more impactful decisions and foster reliable AI.
Bringing Lost Items Home in Record Time: How Boomerang Accelerates Customers’ Reunions with Cherished Belongings
Innovative Platform Transforms Lost & Found Operations with AI-Driven Speed & Efficiency, Building Customer Loyalty Across Industries
Pega AgentX Powers More Reliable AI Agents Through Trusted Enterprise Workflows
Pega today announced Pega Agent Experience™ (Pega AgentX) – [SA1] a revolutionary set of new API capabilities in Pega’s market-leading workflow automation and orchestration solution to deliver trustworthy AI agents. Pega AgentX transforms each Pega workflow into a dynamic agentic orchestration engine – guiding AI agents to optimally complete tasks…
Arrivia: Retail Loyalty Needs a Refresh—Could Travel Rewards Be the Answer?
Arrivia’s latest study, Travel Rewards in Retail: An Overlooked Strategy for Building Stronger Loyalty, surveyed over 1,000 U.S. consumers to examine the impact of incorporating travel-based incentives in retail loyalty programs, revealing highly effective strategies for retailers to enhance the value of their loyalty programs.
Optimizely Recognized as a Leader for the 6th Year in a Row in 2025 Gartner® Magic Quadrant™ for Digital Experience Platforms
Optimizely recognized as Leader for the sixth consecutive year, positioned highest for ‘Ability to Execute’ and furthest for ‘Completeness of Vision’ in latest research
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