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Lessons Learned from Adopting AI in Marketing and Customer-Focused Roles
Artificial Intelligence is reshaping marketing and customer-focused roles, offering unprecedented opportunities for businesses. We asked…
CustomerThink: Are Messaging Apps the New Email? Rethinking Your Direct Engagement Channels with Customers
With inboxes piling up and open rates plateauing, many brands are turning to real-time messaging…
#136 Beyond Tools & Tactics: “Becoming a Trusted Guide” – New On-Demand Course
Are you struggling to cut through organizational resistance and win real buy-in for your customer…
Glance AI Launches AI-Native Commerce Platform Built on Deep Commerce Intelligence and Hyper-Real Visual Shopping
Glance, a leading consumer technology company backed by Google, has unveiled Glance AI, an AI-native commerce platform…
Expert Mode: Moving from Automation to Strategy—Why AI Must Become Your Smartest Thought Partner
AI is no longer just about productivity hacks or marketing automation. It’s fast becoming a…
#679: Growing a brand by focusing on the details that matter with Dominic Minogue, Dirty Water
There are a lot of great ideas for products and brands out there, but sometimes…
2025 State of Small Business Survey: Surge in AI, cybersecurity and social media demand
Verizon Business today announced the findings of its sixth annual State of Small Business Survey, conducted by…
New report from Mailchimp reveals “The New E-Commerce Calendar”
A recent report, “The New E-Commerce Calendar,” published by Intuit Mailchimp in collaboration with behavioral…
#44: Why “slow” experiences are the new “site is down” with Gerardo Dada, Catchpoint
When your site is technically “up” but takes too long to load, customers don’t care—it…