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#804: GenLayer CEO Albert Castellana on AI’s accountability gap
Today, we’re going to talk about the hidden crisis brewing behind the AI revolution: the accountability gap. As companies race to replace roles with autonomous AI agents, a critical question is being ignored: when an agent makes a biased, unethical, or simply wrong decision that harms a customer or an employee, who is actually responsible? This isn’t a future problem; it’s happening right now, and it poses a massive threat to brand trust, customer relationships, and legal standing. To help me discuss this topic, I’d like to welcome, Albert Castellana, Co-Founder & CEO at GenLayer.
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