A Guide to Marketing Technology and CX
From the creators of The Agile Brand™ with Greg Kihlström podcast, and the internationally best-selling The Agile Brand™ Guides series of books on marketing technology topics, we're here give marketers and CX professionals information and insights to make better decisions.
Latest Shows
357: #357: Customer Engagement as Competitive Advantage with Glenn Weinstein, Chief Customer Officer, Twilio
Anyone that listens to this show knows that category leaders are using data driven customer engagement to create better customer…
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Latest Articles
Improving CX with Conversational AI, with Bob Summers, Goodcall
Forbes: Getting Ready For Customer Journey Orchestration
Forbes: Don’t Give Up On Your Process Just Yet
MarTech: Preparing people for Customer Journey Orchestration: Getting started on CJO
MarTech: How customer journey orchestration affects process: Getting started on CJO
The Agile Workforce, Part 3: Creating a Successful Agile Workforce
In this 3-part series, we're going to discuss what we mean by the agile workforce, and how organizations can succeed in a world of work that incorporates hybrid teams, increased automation, and a growing independent workforce.
The Agile Workforce, Part 2: How Organizations Can Be Successful in the Future of Work
In this 3-part series, we're going to discuss what we mean by the agile workforce, and how organizations can succeed in a world of work that incorporates hybrid teams, increased automation, and a growing independent workforce.
The Agile Brand Guide Book Series
The internationally best-selling series available in print, digital and audio.
In 3 hours or less, get up to speed on the trends, issues, and trends that affect your work. Marketing technology, CX, and strategy books for busy professionals.
