Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s MarTech, AI & CX News | September 30, 2026

Sep 30, 2026

Martech news Sept. 29, 2026: Usercentrics finds 17% grant AI data access reluctantly, Braze ships AI campaign QA, and Alchemer says 43% would pay for humans.

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Braze Announces 2026 Torchie Award Winners Recognizing the Marketers Who Were ‘Made for this’ Moment

Sep 29, 2026

AB InBev, Compare the Market, Luxury Escapes, Nestlé Purina, Pizza Hut, Ridery, Wealthsimple and Wendy’s awarded for turning innovation into impact

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Braze Signs Strategic Collaboration Agreement with AWS to Advance AI-Powered Customer Engagement

Sep 29, 2026

Collaboration will expand generative AI capabilities, deepen industry innovation and help brands get more value from their investments on AWS and in Braze

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Braze Accelerates AI Innovation, Empowering Marketers to Treat Every Customer Like Their Only Customer

Sep 29, 2026

New launches of Decisioning Studio Go, Agentic Standards, Operator Connect and conversational AI deliver powerful capabilities to automate real-time customer journey decisioning

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Braze Named a Leader in 2026 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for Fourth Consecutive Year

Sep 24, 2026

Braze positioned highest in Ability to Execute and furthest in Completeness of Vision

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Braze Sets the Stage for Forge 2026 with ‘Made for This’ Theme, Bold Agenda and Standout Speaker Lineup

Sep 14, 2026

Venus Williams and José Andrés join Jimmy O. Yang and influential marketing leaders for three days of inspiration and innovation in Las Vegas

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Strategic Conductor in an AI-Powered World

May 14, 2026

The pressure on marketing leaders to adopt, integrate, and demonstrate Return on Investment (ROI) from AI is immense and unyielding. The landscape is a cacophony of vendors promising transformation, each with a shinier “magic wand” than the last.

80% of CEOs now expect AI to force fundamental operational overhauls. Martech Futurist | April 24, 2026

80% of CEOs now expect AI to force fundamental operational overhauls. Martech Futurist | April 24, 2026

Apr 25, 2026

This week’s intelligence from Gartner, Forrester, Braze, and Salesforce tells a consistent story: the organizations winning with AI aren’t the ones with the most tools — they’re the ones that have solved the unglamorous prerequisites. Clean first-party data. Clear human-AI decision boundaries. Brand governance that scales. Without those foundations,…

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | April 24, 2026

Apr 24, 2026

Braze launched BrazeAI Operator™ and BrazeAI Agent Console™ with real customer results — an 81% reduction in unsubscribes at Cleo, a 90% booking conversion increase at Dayuse — while simultaneously releasing Forrester research showing that while AI adoption is near-universal, only a small fraction of organizations are realizing measurable…

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Braze Delivers Powerful New Agentic AI Capabilities That Transform How Marketers Build, Personalize, and Deliver Customer Experiences

Apr 23, 2026

BrazeAI Operator™, BrazeAI Agent Console™, and the new Braze Creative Studio are now available alongside EU hosting for BrazeAI Decisioning Studio™, introducing a radically better way for marketers to forge and maintain lasting customer relationships.

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