Braze CTO Jon Hyman on where marketing judgment sits when AI runs the campaign: why the launch button stays human
Braze Co-Founder & CTO Jon Hyman on Decisioning Studio Go, Agentic Standards and Operator Connect, and why Braze keeps a human on the campaign launch button.
Yesterday’s MarTech, AI & CX News | September 30, 2026
Martech news Sept. 29, 2026: Usercentrics finds 17% grant AI data access reluctantly, Braze ships AI campaign QA, and Alchemer says 43% would pay for humans.
Braze Announces 2026 Torchie Award Winners Recognizing the Marketers Who Were ‘Made for this’ Moment
AB InBev, Compare the Market, Luxury Escapes, Nestlé Purina, Pizza Hut, Ridery, Wealthsimple and Wendy’s awarded for turning innovation into impact
Braze Signs Strategic Collaboration Agreement with AWS to Advance AI-Powered Customer Engagement
Collaboration will expand generative AI capabilities, deepen industry innovation and help brands get more value from their investments on AWS and in Braze
Braze Accelerates AI Innovation, Empowering Marketers to Treat Every Customer Like Their Only Customer
New launches of Decisioning Studio Go, Agentic Standards, Operator Connect and conversational AI deliver powerful capabilities to automate real-time customer journey decisioning
Braze Named a Leader in 2026 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for Fourth Consecutive Year
Braze positioned highest in Ability to Execute and furthest in Completeness of Vision
Braze Sets the Stage for Forge 2026 with ‘Made for This’ Theme, Bold Agenda and Standout Speaker Lineup
Venus Williams and José Andrés join Jimmy O. Yang and influential marketing leaders for three days of inspiration and innovation in Las Vegas
Expert Mode: The Strategic Conductor in an AI-Powered World
The pressure on marketing leaders to adopt, integrate, and demonstrate Return on Investment (ROI) from AI is immense and unyielding. The landscape is a cacophony of vendors promising transformation, each with a shinier “magic wand” than the last.
80% of CEOs now expect AI to force fundamental operational overhauls. Martech Futurist | April 24, 2026
This week’s intelligence from Gartner, Forrester, Braze, and Salesforce tells a consistent story: the organizations winning with AI aren’t the ones with the most tools — they’re the ones that have solved the unglamorous prerequisites. Clean first-party data. Clear human-AI decision boundaries. Brand governance that scales. Without those foundations,…
Yesterday’s Marketing Technology & AI News | April 24, 2026
Braze launched BrazeAI Operator™ and BrazeAI Agent Console™ with real customer results — an 81% reduction in unsubscribes at Cleo, a 90% booking conversion increase at Dayuse — while simultaneously releasing Forrester research showing that while AI adoption is near-universal, only a small fraction of organizations are realizing measurable…
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