Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: What a Replatform Really Exposes in Your Content and Operations with Melissa Ryan, Federated Hermes

Oct 11, 2026

he recent consolidation of over twenty websites into a single global platform by Federated Hermes, following a significant rebranding, offers a masterclass in navigating this complexity. In a conversation with Melissa Ryan, their Senior Digital Marketing Manager, she peeled back the curtain on the realities of such an undertaking…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: How to Make Your Rebrand Behave Differently, Not Just Look Different with Greg Heinz of Optimizely

Oct 8, 2026

Recently, Optimizely undertook a brand transformation, moving to position itself not merely as a collection of powerful tools for experimentation and content, but as the definitive AI platform for marketing. This wasn’t just about launching a new campaign; it was about changing the company’s center of gravity.

From Opticon 2026: Federated Hermes’ Melissa Ryan on a 20-site replatform: the technology was the easy part

From Opticon 2026: Federated Hermes’ Melissa Ryan on a 20-site replatform: the technology was the easy part

Sep 6, 2026

Federated Hermes’ Melissa Ryan on consolidating 20+ sites into one global front door on Optimizely, and why design sign-off — not the platform — was the hard part.

CMSWire: Optimizely Retires DXP Label, Bets Everything on Agent Platform

CMSWire: Optimizely Retires DXP Label, Bets Everything on Agent Platform

Sep 4, 2026

This article was written by Greg Kihlström for CMSWire. Marketers find themselves in a paradox: drowning in requests and feeling like they are doing the job of more than one person, yet also facing an existential crisis as AI could replace at least part of their work. Yet, there…

IFPA’s Jim Rucinski on running a global digital experience with two people: build reusable capability, not another thing to maintain

IFPA’s Jim Rucinski on running a global digital experience with two people: build reusable capability, not another thing to maintain

Sep 3, 2026

IFPA Solutions Engineer Jim Rucinski runs a global digital experience with two people: his request filters, an Optimizely DAM + GraphQL fix, and AI citation tracking.

Optimizely’s Greg Heinz on rebranding an AI platform: AI scaled the work, but every input stayed human

Optimizely’s Greg Heinz on rebranding an AI platform: AI scaled the work, but every input stayed human

Sep 2, 2026

Greg Heinz, Senior Director of Brand and Digital Strategy at Optimizely, on the 2026 rebrand: hand-commissioned illustrations, AI-generated backgrounds, and why “the agent can’t feel.”

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | September 2, 2026

Sep 2, 2026

Optimizely claims 10x cheaper marketing AI models, OroCommerce cuts build time 50%, and NIQ finds 56% of consumers delay tech buys over price. Sept 1, 2026.

Cognitiv logo

Cognitiv Announces International Expansion with Vancouver Engineering and Data Hub

Sep 1, 2026

The Deep Learning Advertising Platform will tap the region’s technical talent to advance data management and governance

Optimizely logo

Optimizely Introduces Purpose-Built AI Models for Marketing thatDeliver Frontier-Level Quality at a Fraction of the Cost

Sep 1, 2026

Rather than depending on generic LLMs, a new family of post-trained AI models allows marketers to use the right model for the right task

One Amazing Thing About Optimizely Virtual Teammates with Kevin Li

One Amazing Thing Optimizely Virtual Teammates with Kevin Li

Sep 1, 2026

Marketers are busier than ever, even with AI. See how Optimizely’s Virtual Teammates act as AI coworkers that do the work first — with Kevin Li.

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