Salesforce Signs Definitive Agreement to Acquire Qualified
Salesforce, the world’s #1 AI CRM, today announced it has signed a definitive agreement to acquire Qualified, a leading provider of agentic AI marketing solutions.
#782: Salesforce Marketing Cloud CMO Bobby Jania on the end of “Do Not Reply” marketing
Today, we’re going to talk about the end of an era: of one-way, impersonal, “do not reply” marketing. We’ll explore the shift from siloed campaigns to…
Salesforce Cyber Monday Recap: AI Transforms Digital Commerce and Customer Experience
The 2025 Cyber Week period marked a significant shift in digital commerce, demonstrating robust online sales growth and underscoring the transformative impact of artificial intelligence (AI)…
Salesforce Introduces Agentforce Nonprofit with New AI Agents to Empower Staff, Drive Fundraising, and Maximize Mission Delivery
To better support the critical missions and work of the nonprofit sector, Salesforce today announced Agentforce Nonprofit (formerly Nonprofit Cloud) with new, purpose-built AI agents for fundraising, program management, volunteer…
Cyber Weekend 2025 Recap: AI and Mobile Drive Cyber Weekend Growth
Cyber Weekend 2025 performance continued to show significant evolution in retail, driven by robust online sales, the omnipresence of mobile devices, and the increasingly influential role…
Pre-Black Friday Holiday Shopping: Initial Findings from Salesforce
The annual Cyber Week sales period continues to be a critical benchmark for overall digital commerce performance, revealing essential shifts in consumer behavior and technological adoption.…
Agentic Capabilities Influence $73B in Cyber Week Sales
Cyber Week 2025 represents a pivotal moment for digital commerce, with AI agents influencing an unprecedented $73 billion in sales. For senior marketing and CX leaders,…
Salesforce Data: Amid Record-Breaking Cyber Week, AI Agents Expected to Influence $73B in Sales
Salesforce today reported that the 2025 Cyber Week, Thursday, November 27 through Monday, December 1, is expected to drive a record-breaking $334 billion in global sales,…
