Centralizing customer data for more effective personalization
The podcast interview highlights the importance of centralizing customer data for personalization in marketing efforts. Kathryn Murphy from Twilio discusses how brands are increasingly focused on assembling unified customer profiles with preferences and consent in order to honor customer preferences and rights.
#103: Using Data Visualization to Get Executive Buy-In
In this episode of “Delighted Customers Podcast,” Katie shares compelling strategies and best practices for utilizing data visualization to enhance customer experience and drive executive buy-in.
How AI changes the game in customer experience
Artificial Intelligence (AI) is a game-changer in the digital customer experience landscape as it offers companies the opportunity to increase revenue, reduce costs, and improve profitability. By leveraging AI technologies, companies can enhance the overall customer experience, personalize interactions, and streamline processes to meet customer needs more effectively.
#580: On-demand production and product data for better customer experiences with Leonard Marano, Lectra
Today, we’re exploring the transformational power of on-demand production and real-time data in a few different industries with Leonard Marano, President, Americas at Lectra. We’ll discuss how these technologies are revolutionizing the fashion, automotive, and furniture sectors by enabling brands to respond rapidly to consumer demands.
Kula debuts the first complete hiring platform with purpose-built AI for recruiting
Kula launches its brand-new platform: an AI-powered one-stop-shop for recruiters that solves a whole host of problems, from sourcing, to applicant tracking and screening, analytics, and more.
The role of observability in enhancing customer experience
Observability enhances customer experience by providing businesses with the tools and insights needed to monitor and optimize their digital systems effectively. In a world where every interaction is either digital or involves a digital workflow, observability has become a critical component for B2B companies looking to improve their operations…
#25: Customer-led growth with Elisabeth Zornes, Chief Customer Officer,Autodesk
Today we’re going to talk about the strategies for driving customer-led growth with Elisabeth Zornes, Chief Customer Officer at Autodesk. We’ll explore how converging customer-facing departments enhance customer success and the role of technology…
#38: The Role of Arts in the Community and How an Art Walk Helps Artists, Residences and Businesses
Today we’re going to talk about the role of the arts in building a great community that people want to live and work in. Host Susan Soroko, Director of Creative Economy in BizLaunch at Arlington Economic Development talks with Alissa Maru, Associate Curator at Mason Exhibitions Arlington at George…
#25: Customer-led growth with Elisabeth Zornes, Chief Customer Officer, Autodesk
Today we’re going to talk about the strategies for driving customer-led growth with Elisabeth Zornes, Chief Customer Officer at Autodesk. We’ll explore how converging customer-facing departments enhance customer success and the role of technology in shaping these experiences.
#12: One Amazing Thing About Artec 3D with Sergey Sukhovey
3D scanning sounds… complicated and the ability to turn real-world objects into lifelike 3D models in minutes might sound like science fiction to some. Today, we’re going to see how the future is here with a new amazing demo. Welcome to One Amazing About Artec 3D.
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