Expert Mode from The Agile Brand Guide®

Expert Mode: The AI Accountability Gap and the Future of Brand Trust

Mar 22, 2026

Across the enterprise, marketing leaders are under immense pressure to deploy AI, automate processes, and unlock the efficiencies promised by an agentic workforce. We are moving with unprecedented speed, transitioning from AI as a clever assistant to AI as an autonomous actor—an agent empowered to negotiate, make offers, and…

Yesterday's Marketing Technology News by The Agile Brand Guide

Yesterday’s MarTech News | March 21, 2026

Mar 21, 2026

News from the world of MarTech, AI adoption, and e-commerce yesterday tells a story that CMOs need to read carefully — not for the hype, but for the structural shifts underneath it. The dominant theme across yesterday’s announcements is a convergence of three forces: the industrialization of agentic AI…

Expert Mode from The Agile Brand Guide®

Expert Mode: Beyond the Buzz: Deconstructing Super Bowl Ad Effectiveness

Mar 21, 2026

When a 30-second spot carries a price tag of eight million dollars before a single celebrity is hired or camera rolls, the only metric that truly matters isn’t buzz, but business impact. Did the ad connect with the right audience? Did it reinforce the brand? And most critically, did…

Strategic Adoption of Agentic AI in Commerce: Priorities for CX Leaders

Radial: Strategic Adoption of Agentic AI in Commerce: Priorities for CX Leaders

Mar 20, 2026

Radial’s The Dawn of AI and Agentic Commerce: Key Consumer Research on Agentic AI report reveals critical insights into these dynamics.

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Radial Survey Finds 58% of Consumers Are Open to Using an AI Agent, Yet Only 6% Have Done So

Mar 20, 2026

Radial, Inc., a leading 3PL set to become Paxon later this year, today announced the results of two distinct surveys of 1,000 consumers each that explore how consumers perceive, adopt, and trust agentic AI in commerce. The findings reveal a clear adoption gap where nearly six in 10 consumers…

Yesterday's Marketing Technology News by The Agile Brand Guide

Yesterday’s MarTech News | March 20, 2026

Mar 20, 2026

Yesterday’s martech news cycle produced 20+ product launches and reports. Here’s what actually matters for CMOs and marketing organizations — and what doesn’t.

#831: CSG’s Megan Lukitsch on radical simplicity in CX

#831: CSG’s Megan Lukitsch on radical simplicity in CX

Mar 19, 2026

Today, we’re going to talk about a counterintuitive but powerful idea: that the future of customer experience is not about creating more elaborate experiences, but about radically simplifying them to the point where they become forgettable—in a good way. We’ll explore how focusing on effortless outcomes and leveraging AI…

AI Is Now Explaining Your Customer Experience

AI Is Now Explaining Your Customer Experience

Mar 19, 2026

Customers might browse a website, read support articles, ask a chatbot or contact a service team directly. Sometimes they’d watch YouTube videos, check Reddit threads, ask in Facebook groups. Across those channels, the organisation still largely understood and could interject into how its products, services and policies were explained. 

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Lineaje Unveils UnifAI to Secure and Govern Agentic AI

Mar 19, 2026

The new offering enables enterprises to build and deploy agentic AI applications faster, without sacrificing security or compliance

HackerOne Launches Agentic Prompt Injection Testing as AI Vulnerabilities Surge 540%

HackerOne Launches Agentic Prompt Injection Testing as AI Vulnerabilities Surge 540%

Mar 19, 2026

Delivers validated, real-world exploit evidence so enterprises can deploy AI with confidence


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