Month: July 2026

WiseStamp’s report, In the Eyes of the Customer: What Eye-Tracking Heat Maps Reveal About Attention, Trust, and Brand Impact in Email Signatures, examines how senior marketing and CX leaders can leverage these insights to elevate their organization’s digital communication strategy.

Findings show consumers are twice as likely to experience delayed or inconsistent deliveries from TikTok Shop compared with Amazon and Walmart Marketplace

Yesterday’s martech news, July 13, 2026: The Trade Desk activates 28M Seven-Eleven Japan shoppers’ purchase data, plus AI visibility and ecommerce shifts.

For many enterprise marketing leaders, the words “mainframe modernization” trigger a familiar, low-grade sense of dread. It represents the monolithic, often inscrutable legacy systems that stand between your ambitious customer experience strategies and their real-world execution. This is the technical debt that slows down product launches, complicates personalization efforts,…

Website visitors leave without talking to anyone. See how Docket’s AI agent qualifies each visitor and books meetings live — a conversational marketing demo.

Most contact centers are answering that question by accident. The default move with AI has been deflection — keep volume away from live agents, lower the cost to serve, and count the tickets that never reached a human as a win. But deflection measures how many people you kept…

The Qualtrics appointments span go-to-market, brand, product, and sales engineering as the experience management leader looks to convert AI momentum into measurable customer outcomes.

The recent wave of martech announcements shares a common thread that Chief Marketing Officers (CMOs) should read carefully: the industry is rapidly bifurcating between organizations that are operationalizing AI across end-to-end workflows and those still using it as a productivity add-on for individual tasks.

Omneky, the autonomous AI advertising platform, announced the launch of the Omneky API and MCP (Model Context Protocol) server, opening its creative generation engine to developers, commerce platforms, and AI agents for the first time.

Sprout Social views this recognition as a reflection of its commitment to AI-powered Social Intelligence and its strategy to turn real-time social signals into business decisions, driven by its proprietary AI agent, Trellis