Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | July 22, 2026

Jul 23, 2026

Yesterday’s announcements collectively tell a story that vendor headlines consistently obscure: AI adoption in marketing is near-universal, but meaningful revenue impact remains the privilege of a disciplined minority.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Resisting the Siren Song of AI Speed for Enduring Customer Trust with Gina Bhawalkar, Forrester

Jul 23, 2026

Generative AI has unlocked a torrent of potential for content creation, personalization, and process automation. The temptation is to unleash this power, to accelerate every workflow, and to marvel at the sheer volume of output. But in this race for speed, we risk becoming incredibly efficient at producing forgettable,…

MERGE CEO Stephanie Trunzo on keeping essential human elements during your AI transformation

MERGE CEO Stephanie Trunzo on keeping essential human elements during your AI transformation

Jul 22, 2026

MERGE CEO Stephanie Trunzo on why AI is a catalyst that exposes strategy gaps, how ROI on AI is change ROI, and why creativity and judgment stay human.

Lovelace

Lovelace Shows That Local Models Can Match the Best Cloud-Based Agentic Systems for Frontier AI

Jul 22, 2026

New benchmark demonstrates enterprises can generate high-quality AI research locally, reducing the reliance on expensive cloud-based models while maintaining quality and keeping sensitive data in-house

Airship logo

Airship Announces Results Guarantee and Releases Commissioned Study Finding 476% ROI for Composite Organization

Jul 22, 2026

Airship stands behind results with new guarantee offer*; also launches a commissioned study quantifying how a composite organization moved past vanity metrics to drive $7.3M in value

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | July 22, 2026

Jul 22, 2026

Tuesday’s announcements tell a story that vendor headlines obscure: AI adoption is near-universal, but revenue impact remains the privilege of a disciplined minority. HCLTech’s new global study of 500 enterprise decision-makers found that while 90% of organizations report GenAI and Agentic AI are transforming workflows, only 18% say AI…

Onfire CEO Tal Peretz on AI investments that actually drive revenue

Onfire CEO Tal Peretz on AI investments that actually drive revenue

Jul 21, 2026

Onfire CEO Tal Peretz on vertical AI for go-to-market teams: decoding developer buying intent from Reddit, Slack, and Discord into pipeline and revenue.

Cadient Talent

Cadient Report Reveals Rise of AI-Generated Resumes Has Precipitated New Hiring Verification Crisis

Jul 21, 2026

Company report finds AI-generated resume content is now mainstream, creating growing challenges for employers trying to identify authentic candidates at scale. 

Usercentrics logo

Usercentrics Study: 78% of U.S. Consumers Say They’d Abandon a Brand Over Data Misuse

Jul 21, 2026

Second annual State of Digital Trust report finds American consumers acting on privacy concerns faster than regulators — and putting the burden of trust squarely on brands

Agent identity is the control that most marketing organizations have not yet built. Martech Futurist | July 21, 2026

Agent identity is the control that most marketing organizations have not yet built. Martech Futurist | July 21, 2026

Jul 21, 2026

From Greg Kihlström on the Martech Fururist blog. A survey of enterprise deployments finds that identity is the control organizations are least likely to have put in place. Perimeter research finds the same requirement outside the firewall, where an agent reaching your site may belong to a customer, a…

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