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Capacity Acquires Lang.ai, Adding Agentic AI Analytics to Its Support Automation Platform

Apr 22, 2026

Capacity, the AI-powered support automation platform used by more than 20,000 companies, announced the acquisition of Lang.ai, a San Francisco-based AI analytics company that turns unstructured customer data into actionable intelligence using agentic LLM technology.

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Hyland Introduces New Agentic and AI‑Driven Innovations to Turn Enterprise Content into Action

Apr 22, 2026

Hyland’s latest technology updates embed content intelligence directly into core systems to drive governed automation across regulated industries

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Adobe Introduces Brand Visibility Solution to Redefine Customer Experience Orchestration

Apr 22, 2026

Today, at Adobe Summit—the flagship customer experience conference—Adobe (Nasdaq:ADBE)—the global technology leader that unleashes creativity, productivity and customer experiences through innovative tools and platforms—announced a brand visibility solution that addresses the dual challenge every business faces today: ensuring its brand is visible, accurate and trusted across AI discovery surfaces, while deepening…

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | April 21, 2026

Apr 22, 2026

The marketing technology stack is being rewired around AI agents, and the rewiring is happening faster than most marketing organizations are prepared to absorb. Adobe Summit served as the week’s gravitational center, pulling in announcements from Omnicom, Knak, StackAdapt, and Shoplazza — all converging on the same architectural shift:…

#847: Acquia CMO Jennifer Griffin Smith on MarTech that delivers beyond the hype

#847: Acquia CMO Jennifer Griffin Smith on MarTech that delivers beyond the hype

Apr 21, 2026

Today, we’re going to talk about moving beyond the hype cycle to build a marketing technology ecosystem that actually delivers. We’ll explore how to treat content orchestration not as a task but as a core strategic discipline, how to make AI a practical asset rather than a science project,…

Expert Mode from The Agile Brand Guide®

Expert Mode: Rewriting the Unicorn Playbook for an AI-Native World

Apr 21, 2026

Every successful enterprise has a playbook. It’s the collection of strategies, principles, and processes that turned an idea into a force in the market. This playbook is honed through years of trial and error, validated by revenue growth, and eventually becomes enshrined as “the way we do things.” It’s…

Infor and AWS Bring Agentic AI to Manufacturing at Enterprise Scale

Infor and AWS Bring Agentic AI to Manufacturing at Enterprise Scale

Apr 21, 2026

New agents saving time and creating measurable value for early adopters

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Conductor Launches Enterprise AgentStack to Power the Next Era of AI Visibility

Apr 21, 2026

AI-native apps, developer experiences, and turnkey AEO agents powered by Conductor’s unified data engine enable enterprises and partners to build the next generation of agentic marketing systems

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Treasure Data® Becomes Treasure AI™, Delivering 10x Value to Marketers in 10 Minutes with Its Agentic Experience Platform

Apr 21, 2026

With a radically innovative AI-native architecture that eliminates the constraints of legacy marketing clouds or fragmented SaaS stacks, Treasure AI helps top brands get their customer experience right

One Amazing Thing with Juan Pellerano, Swap

#57: Amazing Thing About Swap with Juan Pellerano

Apr 21, 2026

Being able to chat with AI to assist with key purchases is helpful, but there’s often a disconnect when you’re not able to speak directly with the retailer. But what if there was a way to chat directly with your favorite brands’ custom commerce agent? Welcome to One Amazing…