When The Modern CMS Has Outgrown Its Original Job

Liferay: When The Modern CMS Has Outgrown Its Original Job

Jun 25, 2026

The traditional Content Management System (CMS), once a straightforward tool for website publishing, has fundamentally evolved. Today, it must function as an enterprise content hub, managing diverse content across numerous digital channels and supporting complex, cross-functional teams. This shift, driven by expanded digital touchpoints and the rise of artificial…

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Claude Can Finally Assign You Tasks – Chaser Launches in Slack With Claude MCP

Jun 25, 2026

With the formal launch, Chaser announces compatibility with generative AI tools, including Anthropic’s Claude, for an entirely new approach to working with AI assistants 

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Salesforce Announces Pre-Packaged Agentforce Help Agent with Pay-Per-Resolution Pricing Model to Accelerate AI Value

Jun 25, 2026

Salesforce has introduced Agentforce Help Agent, a pre-packaged autonomous service agent that the company is pairing with an outcome-based pricing model: if the agent doesn’t resolve a customer issue on its own, the interaction is free. The announcement signals a notable shift in how AI customer service is sold,…

This week in Marketing Technology, AI, and CX Podcasts

This Week in Marketing Technology, AI, and CX Podcasts | June 25, 2026

Jun 25, 2026

Salesforce’s Nitin Mangtani reframes on-site search as a continuous conversation rather than a one-shot query, turning the dead-end “no results” page into a discovery engine. From PegaWorld, enGen’s Richard Rutkowski walks through what it really means to move agentic AI from slide decks into production inside a highly regulated…

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | June 25, 2026

Jun 25, 2026

Yesterday was dominated by Cannes Lions, and the press release volume that always accompanies it. But stripping away the festival backdrop and the vendor superlatives, the day’s announcements reveal three distinct and important signals for Chief Marketing Officers (CMOs) and marketing organizations.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The New Playbook for Performance Marketing in a Privacy-First World with Phoena Pang from Mintegral

Jun 25, 2026

The old performance marketing playbook is officially obsolete. For years, we operated with a comforting, if sometimes misleading, level of precision. We chased deterministic attribution, optimized for daily fluctuations in ROAS, and built complex models on a foundation of user-level data that felt permanent.

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Radial Expands B2B Fulfillment Capabilities Through RetailReady Integration

Jun 24, 2026

These enhancements combine fulfillment and compliance expertise to simplify B2B fulfillment and channel expansion for modern brands

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Pantheon Survey: 72% of Consumers Mistake Slow Website Performance for an AI Scam

Jun 24, 2026

As the rise of AI-generated cloned websites triggers an online trust crisis, 88% of consumers demand businesses do more to prove their authenticity on the web or risk permanent abandonment.

Strategic Shifts in Consumer Behavior and the Imperative for Data Excellence

Prime Day 2026: Strategic Shifts in Consumer Behavior and the Imperative for Data Excellence

Jun 24, 2026

Amazon’s Prime Day has evolved beyond a single-retailer event, becoming a bellwether for broader shifts in consumer sentiment and purchasing behaviors during peak sales periods. Insights from Akeneo’s “Prime Day 2026” infographic reveal a landscape dominated by intentional shopping, economic pragmatism, and the increasing influence of artificial intelligence (AI)

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | June 24, 2026

Jun 24, 2026

Yesterday’s wave of press releases, coinciding with Cannes Lions 2026, tells a story that Chief Marketing Officers (CMOs) need to read carefully, because the headline narrative and the operational reality are not the same thing. Nearly every vendor is now using the term “agentic AI,” but the announcements break…

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